City News

Press Enter to show all options, press Tab go to next option
City Newsroom

Social Media Not Meant for Police, Fire or Medical Assistance

Post Date:08/01/2018 1:00 PM

Many public safety agencies have set up social media profiles, like Facebook, Twitter and Nextdoor, to share information. To some, sending a request for help may seem like a logical way to communicate. However, social media is not an appropriate forum to request police, fire or emergency medical assistance. It is not monitored 24/7 nor does this technology have the resources or redundancies needed in emergency situations.

In the event of an emergency, call 9-1-1. Remember, Call if You Can, Text if You Can't!  Text to 9-1-1 is ideal for residents who cannot safely dial 9-1-1 in a dangerous situation, those who are deaf/hard of hearing or have a speech disability. Non-emergency situations can be reported by calling (408)615-5580.


Return to full list >>
View Full Site