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Coming Soon – Public Safety Dispatcher II Recruitment

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Post Date:02/04/2019 1:35 PM

The City of Santa Clara will be initiating a recruitment for Public Safety Dispatcher II. If you are looking to work in a center that values people, provides state-of-the-art equipment and dispatches emergency and non-emergency police, fire, paramedics/ambulance including emergency medical dispatching, the City of Santa Clara may be the right fit for you!

Our Public Safety Dispatchers work from the Communications Center in the Police Building, under the direction of the Communications Operations Manager. In 2018, Public Safety Dispatchers fielded 177,881 calls into the Communications Center, resulting in 58,912 police calls for service, 24,869 police self-initiated activity and 9,238 fire calls for service. In its' first year available to the community, Public Safety Dispatchers also received 67 texts, via Text-to-9-1-1.

All State-mandated required training is provided in the non-sworn Public Safety Dispatcher series, and on-going job-related training and development is made available.

The salary for Public Safety Dispatcher II is $7,592 - $9,683 monthly or $91,104 - $116,196 annually. The City of Santa Clara also offers competitive benefits and incentives, including Classic PERS retirement - 2.7% at age 55 (reciprocity), 13 paid holidays, 80 hours of vacation (plus 40 additional hours after every 5 years of service), 96 hours of sick leave, 16 hours of Compensatory Time Off annually, health contribution up to $1,358.53 per month or cash in-lieu, dental and vision insurance, 5% night shift differential premium pay, bilingual pay ($45 per bi-weekly pay period), $575 uniform allowance annually, 5% training pay and more.

The Communications Center has an on-duty treadmill and the Police Building has two gyms - cardio/weight and CrossFit style.

The Communications Center offers great promotional opportunities from CTO, Senior Public Safety Dispatcher, Admin Senior to the Communications Operations Manager. Employees with solid dispatching skills, good interpersonal and conflict resolution abilities, leadership aptitude, a positive attitude and who initiate lifelong learning are generally suited to advance in this series.

The Santa Clara Police Department is committed to providing a workforce with the highest standards of integrity and honesty. Applicants considered for appointment to this position will be subject to a thorough background investigation (consisting of, but not limited to, criminal history, Department of Justice and FBI fingerprinting, DMV driving history, credit check, previous/current employment references, personal references, etc.), a polygraph exam and a psychological exam. All information provided by applicants is required to be truthful and accurate; failure to do so may result in disqualification.

The complete job description, salary and benefit information is available online.

If this position is of interest to you, subscribe to receive an email notification when the recruitment begins.



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