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Community Service Officer - Recruitment Coming Soon!

Learn More and Subscribe to Receive the Job Announcement

Post Date:05/18/2017 1:00 PM

The Santa Clara Police Department will be initiating a recruitment for Community Service Officer (CSO) in the near future.  If you are seeking a career in law enforcement, view our recruitment video and learn more about joining the SCPD family.

CSO is a civilian professional role within the Department. Entry-level CSO’s are assigned to the Field Operations Division of the Police Department to support sworn Police Officers and departmental operations. An example of duties includes, but is not limited to, issue citations for parking and zoning violations, enforce abandoned vehicle abatement ordinances, place the Department's radar trailer in response to citizen concerns, facilitate traffic control at fire scenes, crime scenes and traffic light malfunctions, collect evidence, prepare crime reports, assist with non-injury traffic accidents, etc. 

With experience, CSO’s have the ability to bid for specialized assignments and advance to the rank of Community Service Officer II ($6,365 - $8,115 monthly) in roles such as:

  • Court Liaison (e.g. transport evidence, serve as court liaison, issue subpoenas, etc.)
  • Crime Prevention (e.g. Neighborhood Watch Program, crime prevention presentations at schools and citizen meetings, booth at city-wide special events, etc.)
  • Evidence and Property (e.g. organization and handling of evidence, property release, pharmaceutical disposal program, etc.)
  • Permits (e.g. residential and business alarms, authorized cab companies/drivers, massage establishments, mobile food trucks, licensed bingo organizations, solicitor/peddler applications, etc.)
  • Police Building reception (e.g. greet the public, handle requests for police reports, etc.)
  • School Services (e.g. adult crossing guard program, 5th grade safety patrol, etc.)
  • Vehicle Coordinator (e.g. coordinate the maintenance and repair of vehicle and equipment, including transport of vehicles to auto shop, order and organize forms and supplies, etc.)

Application and Testing Process

The complete job description, including information about the testing process, is available online. If this position is of interest to you, subscribe to receive notification of the job announcement.  

Frequently Asked Questions

Education and Experience - Graduation from high school or possession of a GED and one (1) year of full-time paid or volunteer work experience involving considerable contact with the general public.

Training - CSO’s proceed through an in-house field training program where the topics include criminal law and investigation, evidence collection, report writing, accident investigation, First Aid/CPR, vehicle operations, interviewing persons, defensive tactics, etc.  NOTE: CSO’s do not attend the Police Academy, nor do they carry weapons.

Schedule - The position requires outdoor work with light physical hazards. CSO’s are required to work varying shifts, including nights, weekends and/or holidays depending on specific assignment.

Uniform - CSO’s wear light blue uniform shirts, a badge that says “Community Service Officer,” dark blue pants and a duty belt with a radio, pepper spray and flashlight.

City of Santa Clara Benefits - The City of Santa Clara offers excellent benefits to employees. CSO's are in the Public Safety Non-Sworn Employees Association (Unit 10) and a summary of the benefits is available online.



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