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Planning & Development Permits
 
Joint Venture Silicon Valley Smart Permit Initiative
The City of Santa Clara has been participating in a regional Smart Permit effort. Smart Permit is an affiliate of Joint Venture: Silicon Valley Network. The Smart Permit Project began in 1995 to improve the filing and review process for local government permits. The project will provide businesses and citizens in general with on-line information about how to apply for permits electronically and enable the review and process of applications on-line.

The City of Santa Clara has been actively participating in the Smart Permit Project as a natural extension of the City's Permit Streamlining efforts. A local group of agencies formed as Bay Area Smart Permits (BASP). The BASP Consortium sent out a Request for Quotes (RFQ) for Permit Software in April 1997 to permit vendors based on Jiont Venture Smart Permit standards. The BASP ultimately selected Tidemark Solutions of Seattle as the Smart Permit vendor to develop a Master Contract and timetable for implementation. The lead BASP agency, San Carlos, installed the Tidemark software in 1998. The City of Santa Clara went live on the Tidemark Permit Tracking System October 25, 1999. Inspection requests can now also be made by phone to the integrated voice response (IVR) system connected to the Tidemark program. The Smart Permit Internet Module was completed by Tidemark and is available to BASP agencies and any other interested customers. The City of Santa Clara is rolling out parcel status and permit status December 1, 2001. Other Internet Smart Permit Information services will follow. See Smart Permit Information System.

An in-house pilot Smart Permit track was developed by the City of Sunnyvale in 1997 and is in use in the City of Mountain View.
 
Planning Division