Code Enforcement Contact Information

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Telephone numbers are answered by personnel, or have voice mail available; those marked with an asterisk (*) are answered weekdays only. (All numbers listed are in the 408 area code.) For General Inquiries about Code Enforcement, please call (408) 615-2460*.

Specific Complaint Department/Agency
Responsible
Phone Number
Abandoned vehicles Police (408) 615-4778
Animal control: dogs running at large (daytime), licensing and vaccination of dogs, dead or injured animals Silicon Valley Animal Control Authority (408) 764-0344
Animal control: barking dogs, poisoning of animals, possession of fighting animals Police/Dispatch (408) 615-5580 (24 hr.)
Animals: too many, unsanitary conditions Silicon Valley Animal Control Authority (408) 764-0344
Buildings, dangerous or substandard
Community Development (408) 615-2440*
Car canopy front yard Community Development (408) 615-2460*
Complaint Ombudsman 
City Manager's Office
(408) 615-2210*
Door to door solicitation without a permit Police/Dispatch (408) 615-5580 (24 hr.)
Fire hazards
Emergency
Fire (408) 615-4970*
9-1-1 (24 hr.)
Garbage - illegal dumping Community Development
Street
(408) 615-2460*
(408) 615-3080*
Garbage - overflowing containers (residential) Community Development (408) 615-2460*
(408) 615-3080
Garbage - overflowing dumpsters at restaurants or grocery stores County Health Department (408) 299-6060*
(408) 615-3080
Garbage - overflowing dumpsters at apartments Community Development
Street
(408) 615-2440*
(408) 615-3080*
Garbage cans not returned to side or back yard after pick-up Street (408) 615-3080*

Graffiti
Graffiti Watch Hotline

Street
Police
(408) 615-3080*
(408) 241-9495
Hazardous Waste - Residential Commercial/Industrial
Emergency (residential, commercial/industrial)
Countywide HHW
Street
Fire
Fire
(408) 299-7300
(408) 615-3080*
(408) 615-4960*
9-1-1 (24 hr.)
Home Business Complaints or questions Community Development (408) 615-2460*
Illegal Dumping - Private Property Planning (408) 615-2460*
Noise abatement
After work hours
Community Development (408) 615-2460*
(408) 615-5580 (24 hr.)
Odors, chemicals or smoke
Natural gas
Fire
Fire - Emergency
PG&E - Non-Emergency
(408) 615-5580 (24 hr.)
9-1-1 (24 hr.)
1-800-743-5000
Shopping carts, abandoned Street (408) 615-3080*
Signs, illegally posted Street
Community Development
(408) 615-3080*
(408) 615-2460*
Smoking complaints Fire (408) 615-4970*
Storm drains - illegal dumping
After work hours
Street
Fire
(408) 615-3080*
(408) 615-5580 (24 hr.)
Street trees - trimming or removal Street (408) 615-3080*
Substandard Housing Community Development (408) 615-2440*
Trees in power lines
After work hours
Electric/Silicon Valley Power (408) 615-5600*
(408) 615-5640 (24 hr)
Trees - Private Property Planning (408) 615-2460*
Trees - Public Right of Way Street (408) 615-3080*
Vegetation blocking sidewalk, obstructing signs, or obstructing vehicle sight lines Engineering (408) 615-3000*
Vehicles, illegally parked on private property Police (408) 615-4778
Vehicles, illegally parked on public streets Police (408) 615-5580 (24 hr.)
(408) 615-4778
Weed abatement Fire (408) 615-4970*
Zoning Ordinance questions Community Development (408) 615-2460*
Other (for referral to the correct department) City Manager's Office
Complaint Ombudsman
(408) 615-2210*


Code enforcement complaints for City departments can also be submitted via email us page. Make sure to provide sufficient detail and your name and telephone number so that we can contact you if we need more information. Email is monitored on weekdays.

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