POLICE BUILDING
601 El Camino Real
Santa Clara, CA 95050
(408) 615-4700

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Police Department

Community Policing

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2 officers on bicyclesPhilosophy
A philosophy and an organizational strategy that promotes police/community partnerships and problem-solving strategies.

Partnership in Responsibility
The entire community is responsible for public safety—not just the police.
Community policing recognizes a shared responsibility and connection between the police and community making Santa Clara a safer, more livable city.

Problem-Solving
Police Officers are encouraged to become familiar with the community, listen to citizens' concerns and assist them with problem-solving. Problem-solving strategies are used by the community and the police to develop customized responses to problems. Problems are addressed with a four step process:

  • Scanning: Problems are identified
  • Analysis: Questions are asked to learn everything possible about the problem
  • Response: Based on careful analysis, a custom made response to the problem is tried
  • Assessment: The response is evaluated to see if the problem was solved

Police Role
Community Policing shifts the role of the Police Officer from incident-driven law enforcer to problem solver and facilitator. Enforcement tactics are not eliminated, rather the tools available to officers are greatly expanded.

Definition
Community Policing is a philosophy, management style, and organizational strategy that promotes pro-active problem-solving. Community Policing promotes police/community partnerships to address the causes of crime and the fear of crime. Community Policing works to enhance public safety and improve the quality of life within the community.

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