Flood Protection Information

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  • The Federal Emergency Management Agency (FEMA) designates certain areas as Special Flood Hazard Areas, also called "100-year floodplains." A flood that has a one percent chance of occurring in any given year is called a “100-year flood.”  Floodplains are the areas along rivers or streams that have been or may be expected to be covered by a “100-year flood.”
  • To find out whether your property lies within a floodplain, or for information on flood-related questions, call the City Planning Division at (408) 615-2450. 
Flood Insurance
  • Most property insurance policies do not cover losses due to flooding. However, because the City of Santa Clara participates in the National Flood Insurance Program (NFIP), residents can purchase a separate flood insurance policy. This insurance is backed by the federal government and is available to anyone who has property in the City, even if it is not in a Special Flood Hazard Area.
  • Property owners in the City located in the Special Flood Hazard Areas receive a 10% discount in the premium costs for NFIP policies issued or renewed.
  • Homes and businesses located within Special Flood Hazard Areas are required to be covered by a flood insurance policy as a condition of federally funded financial assistance for purchase or construction of the building.
  • Information about flood insurance can be obtained from your insurance agent, or by calling the NFIP customer service line at 1-800-427-4661 or visiting the FEMA website, Flood Insurance Information for Homeowners & Renters.
Information Sources
  • The current flood maps, also called the Flood Insurance Rate Map (FIRM), and flood protection references are available at the Central Park Library, 2635 Homestead Rd, or at the City's Permit Center, 1500 Warburton Avenue, Santa Clara.
  • Any construction for flood-proofing a property requires a permit from the City's Building Division, (408) 615-2420.
  • Forms for an Elevation Certificate are available at FEMA website, Elevation Certificate Form, and the City’s Planning Division, (408) 615-2450.
  • Online flood information and FIRM maps can be viewed at FEMA website,  FEMA Map Service Center.  Online flood information can be also viewed at the City website, by typing “flood” in the search box.
24/7 Emergencies
  • To report life-threatening emergencies, call 9-1-1.
  • To report emergencies involving City electric, water and sewer utilities, storm drains, or flooding, call (408) 615-5640.
  • For information on sandbags call the City Corporation Yard at (408) 615-3080.
  • Up-to-date flood information during storms can be found on the Santa Clara Valley Water District website, Santa Clara Valley Water District website.  
Flood Warning Program
  • When a flood may occur, the City will warn citizens through distribution of advisory notices and emergency officials will visit each neighborhood that is threatened.
  • For more information about the City's flood warning and emergency response plan, contact the City's Emergency Services Coordinator in the City's Fire Department at (408) 615-4900.
Dumping Creates Flood Hazard
  • Dumping debris into storm drains can restrict water flow, creating a flood hazard, and results in additional expense to taxpayers.
  • The City's Municipal Code prohibits the dumping of debris into the City's storm drain system.

Related Links

FloodSAFE Guidelines
Letter of Map Revision
Santa Clara Valley Water District Flood Protection Information
Santa Clara Valley Water District Flood Protection Resources
Sandbag Instructions for Use and Resources

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