City Hall administrative offices will be closed Tuesday, Dec. 25, 2018 (Christmas Day) through Jan 1, 2019 for the Winter Holiday closure. Emergency services continue 24/7. More info.

Sanitary Sewer Services and Fees

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Customer Service
For sewer problems such as slow drainage, back-ups, bad smells, etc., call the City first, (weekdays 8 am - 5 pm) at (408) 615-2000. After hours and weekends, call (408) 615-5640. Many times, the problem can be resolved without contacting a private plumber if the resident has a City Sewer Lateral Cleanout. There is no charge for a City response.

Installation Services & Fees

Adopted by Resolution Number: 18-8518, May 8, 2018                                                Effective: July 1, 2018

The City collects a one-time sewer connection fee. For information regarding new sewer laterals and mains, contact the City Public Works Department Land and Property Development Division at (408) 615-3000.

A cleanout is a one-way access point, installed at the City's right-of-way, usually located a few feet behind the sidewalk. There is a one time installation charge of:

  • $1,326 for installation on a 4 inch lateral
  • $6,565 for installation on a lateral 6 inches or larger
  • $207 Cleanout box only

For more information or to request a cleanout installation, see Sewer Cleanout Installation Request Form (PDF). This form is a typable PDF. The completed form must be signed and submitted by one of the following options:

  • mail to the Water & Sewer Utilities, 1500 Warburton Ave, Santa Clara, CA 95050
  • email to
  • fax to (408) 247-0784

Sewer lateral video inspection fee is $278.

Sanitary Sewer utility field marking -- $111 for the first 50 feet and for each additional 50 feet or fraction thereof of excavation. 

Wastewater Treatment Plant Capacity fee (Residential) -- $1,187 per dwelling unit 

Wastewater Treatment Plant Capacity fee (Non-Residential) -- $4.47 per gallon per day 

Accessory Dwelling Unit - $747

For questions or information call (408) 615-2000.

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