For sewer problems such as slow drainage, back-ups, bad smells, etc., call the City first, (weekdays 8am-5pm) at (408) 615-2000. After hours and weekends, call (408) 615-5640. Many times, the problem can be resolved without contacting a private plumber if the resident has a City Sewer Lateral Cleanout. There is no charge for a City response.
Installation Services & Fees
Adopted by Resolution Number: 16-8322, May 10, 2016 Effective: July 1, 2016
The City collects a one-time sewer connection fee. For information regarding new sewer laterals and mains, contact the City Engineering Department at (408) 615-3000.
A cleanout is a one-way access point, installed at the City's right-of-way, usually located a few feet behind the sidewalk. There is a one time installation charge of:
- $1,206 for installation on a 4 inch lateral
- $4,942 for installation on a lateral 6 inches or larger
- $156 Cleanout box only
For more information or to request a cleanout installation, see Sewer Cleanout Installation Request Form (PDF). This form is a typable PDF. The completed form must be signed and submitted by one of the following options:
- mail to the Water & Sewer Utilities, 1500 Warburton Ave, Santa Clara, CA 95050
- email to email@example.com
- fax to (408) 247-0784
Sewer lateral video inspection cost is $1,440.
For questions or information call (408) 615-2000.