Sanitary Sewer Services and Fees


Customer Service
For sewer problems such as slow drainage, back-ups, bad smells, etc., call the City first, (weekdays 8am-5pm) at (408) 615-2000. After hours and weekends, call (408) 615-5640. Many times, the problem can be resolved without contacting a private plumber if the resident has a City Sewer Lateral Cleanout. There is no charge for a City response.

Installation Services & Fees

Adopted by Resolution Number: 16-8322, May 10, 2016                                                Effective: July 1, 2016

The City collects a one-time sewer connection fee. For information regarding new sewer laterals and mains, contact the City Engineering Department at (408) 615-3000.

A cleanout is a one-way access point, installed at the City's right-of-way, usually located a few feet behind the sidewalk. There is a one time installation charge of:

  • $1,206 for installation on a 4 inch lateral
  • $4,942 for installation on a lateral 6 inches or larger
  • $156 Cleanout box only

For more information or to request a cleanout installation, see Sewer Cleanout Installation Request Form (PDF). This form is a typable PDF. The completed form must be signed and submitted by one of the following options:

  • mail to the Water & Sewer Utilities, 1500 Warburton Ave, Santa Clara, CA 95050
  • email to
  • fax to (408) 247-0784

Sewer lateral video inspection cost is $1,440.

For questions or information call (408) 615-2000.

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