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Who to Call
| General Information | Phone Number |
|---|---|
| Account - open or close | (408) 615-2300 |
| Billing Questions | (408) 615-2300 |
| Emergencies (M-F 8 am to 5 pm) | (408) 615-2000 |
| Emergencies (all other times) | (408) 615-5640 |
| Note: For emergencies, call one of the numbers above. Send e-mail for non-urgent requests only. |
|
| Recycled Water | (408) 615-2000 |
| Sewer Services (M-F 8 am to 5 pm) | (408) 615-2000 |
| Clean-out installation | (408) 615-2000 |
| Emergencies (all other times) | (408) 615-5640 |
| Overflowing City Clean-out | (408) 615-2000 |
| Sewage backups | (408) 615-2000 |
| Solar Services | (408) 615-2000 |
| Installation - domestic hot water | (408) 615-2000 |
| Installation - pool heating | (408) 615-2000 |
| Repair existing system | (408) 615-2000 |
| Roof panels, removal (temporary) | (408) 615-2000 |
| Electric Solar (408) 244-SAVE | (408) 244-7283 |
| Water Services (M-F 8 am to 5 pm) | (408) 615-2000 |
| Conservation, Water | (408) 615-2000 |
| Emergencies (all other times) | (408) 615-5640 |
| Leaking Water, To report | (408) 615-2000 |
| Leak Checks | (408) 615-2000 |
| Meter, Turn off/on water | (408) 615-2000 |
| Prohibited Water Uses | (408) 615-2000 |
| Showerheads, Low Flow | (408) 615-2000 |
| Water Quality | (408) 615-2000 |
| Construction Inspection Services (M-F 8 am to 5 pm) | |
| Water and Recycled Water, Offsite | (408) 615-2052 |
| Recycled Water, Onsite | (408) 615-2013 |