• Graduation from high school or possession of a G.E.D., and
• Three (3) years experience requiring considerable contact with the general public.

Desirable Qualifications:

• Working within a law enforcement agency, related agency, or the U.S. Armed Forces, OR
• Completion of the Correctional Officer training approved by the California State Board of Corrections

Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed. 

Under general supervision: 

• Operates the department’s temporary detention facility.
• Fingerprints and photographs arrested persons during the booking process.
• Conducts searches and inventories property, such searches may involve feeling and detecting objects, bending, crouching or stooping.
• Exercises physical control over violent and uncooperative individuals.
• Monitors building security console, coordinates response to internal security situations.
• Monitors all movement of individuals entering or departing the detention facility.
• Engages in activities in confined areas, works various shifts.
• Exercises independent judgment.
• Processes and releases prisoners.
• Inspects unclothed persons.
• May be exposed to bodily fluids and wastes.
• May encounter diseased persons.
• Subdues resisting individuals by using maneuvers and/or resorting to the use of hands and feet and other approved devices in self defense.
• Breaks up fights and skirmishes.
• Maintains detention records.
• Inspects detention facility for cleanliness and proper order.
• Receives bail monies.
• Releases prisoners when and as authorized and completes related records.
• Observes prisoners for medical symptoms and initiates action for medical care when necessary.
• Operates standard office machines, computer equipment and various software programs.
• Accurately enters information into various computer databases, including Livescan.
• Prepares forms and reports as required.
• Keeps and completes a variety of records and reports.
• Performs routine clerical duties.
• Enters and receives a variety of information from law enforcement computer information networks.
• Assists the Desk Officer with tasks, including:  taking telephone reports, giving information and directions to the general public, contacting the public at the front desk and handling their requests, preparing various crime reports, signing-off 40610 CVC citations.
• Operates a two-way portable radio, and
• Performs other related duties as assigned.

• Project and workload planning
• Environmental and safety practices, procedures and standards

• Understand and execute oral and written instructions
• Be courteous but firm in maintaining effective communication with the public and arrested persons;
• Read and understand laws, ordinances, departmental policies, rules, and instructions;
• Cope with hostile and aggressive behaviors;
• React calmly to the stress of emergencies;
• Work effectively in seeking the cooperation of individuals from a variety of backgrounds;
• Learn first aid and cardiopulmonary resuscitation; 
• Work effectively in time-sensitive situations and meet deadlines;
• Coordinate multiple projects and complex tasks simultaneously;
• Verbally communicate clearly and effectively both verbally and in writing with both internal City Staff and the general public by using correct English grammar, spelling and punctuation;
• Deal tactfully and courteously with others;
• Establish and maintain effective working relationships with those contacted in the course of work;
• Work in a team-based environment and achieve common goals;
• Perform tasks without being told, working in the interest of the City, a self starter;
• Maintain composure and work accurately in emergency situations;
• Work in a highly structured, rank organized environment where all communications are recorded or documented and reviewed as public record;
• Think and reason logically, especially in pressure situations;
• Evaluate alternative courses of action and make sound decisions in a timely manner;
• Extract information through oral questioning;
• Obtain certification as an intoxilyzer operator;
• Think and act quickly in emergencies;
• Assess situations and people;
• Learn, demonstrate, and apply various self-defense techniques;
• Endure verbal and mental abuse when confronted with the hostile views and opinions of prisoners and other people encountered in an antagonistic environment;
• Engage in physically strenuous activities, including: using physical techniques to control persons, pushing or shoving persons to defend self, wrestling people to the ground, breaking up fights between people, operating fire extinguishers or other fire equipment;
• Make independent decisions; and
• Bend, stoop, reach, carry, crawl, climb and lift as necessary to perform assigned duties.

• Incumbents must have the ability to work, as assigned, on schedules that may include Saturdays, Sundays, holidays, and non-traditional work hours; and a willingness to work overtime as required.
• May be considered to be on-call for emergency response at all times while on duty, including during lunch and break periods.

• All candidates will be required to pass a City background investigation, which will include fingerprinting, polygraph and psychological examinations.
• Incumbents will be required to pass various state and county tests that may include CJIC/2 and DOJ/NCIC. 
• Successful completion of training to comply with California Code of Regulations §T15-1024 as it pertains to supervising inmates in a temporary holding facility is required within twelve (12) months of appointment. 
• Must be able to perform all of the essential functions of the job assignment.