• Graduation from high school or possession of a G.E.D. and
• One of the following experience patterns:
  • Three (3) years of increasingly responsible Permit Center office experience that involves extensive public contact in planning, zoning, engineering, architecture, or building construction trades; or
  • One (1) year of permit technician experience in a City or County Building Department.

• Completion of 30 semester units of college education including courses in drafting, mathematics, statistics, economics, and related courses may be substituted for one year of the required three years experience

Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed.

Under supervision:

• Performs clerical and public counter work related to the City's development process;
• Provides information to the public regarding City regulations, procedures, and policies;
• Reviews appli­cations, documents, and plan submittals for permits to assure accuracy, completeness, and compliance with pertinent laws;
• Calculates and collects permit fees;
• Issues permits;
• Performs computer data entry and retrieval;
• Maintains logs and records of permits issued;
• Performs simple plan checks;
• Distributes, coordinates, tracks and files plans for plan checking;
• Conducts research on past and current file activity;
• Verifies zoning, geologic hazard, flood zone, historic, and other status of permit sites; and
• Performs other related duties, as assigned.

• Building Codes, maps, construction plans, and specifications; 
• Database and records management practices and procedures.

• Read and interpret construction plans and blueprints;
• Make accurate mathematical calculations;
• Operate a variety of standard office equipment, including a computer, fax machine, telephone, and copier;
• Comprehend and implement office automation concepts;
• Perform accurate data entry;
• Use word processing and database applications (e.g., Word, Access, Excel);
• Handle multiple priorities, organize workload, and meet strict deadlines;
• Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines;
• Communicate clearly and effectively orally and in writing;
• Work in a team-based environment to achieve common goals;
• Work effectively with the public, developers, consultants, and other City staff;
• Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties.

• May assist in the training of new and as-needed personnel as assigned. 
• May act as a lead over Customer Service Representative – Permit Center, office support, or as-needed personnel as assigned.