Recreation Office Assistant

Job Description

Recreation Office Assistant (698)

(As-Needed)

Education and Experience

Minimum Requirements:

Graduation from high school or possession of a GED; and
Six (6) months of general clerical or customer service experience; and
Must be at least 18 years of age at time of application

License

Possession of a valid California Class C driver’s license is desirable.

Distinguishing Characteristics

The Recreation Office Assistant has an emphasis on performing a variety of clerical and customer service duties at a recreation facility. An incumbent in this classification is responsible for demonstrating a high level of customer service while performing basic clerical duties including financial transactions, maintaining documents, and assisting others. Assignments are generally limited in scope, contain fairly routine duties, and are performed within a procedural framework established by higher-level employees.

Typical Duties

Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed.

Under general supervision:

Greets employees, visitors, and the public, assisting with routine inquires and requests and providing a high level of customer service
Answers telephone calls, providing routine information, taking messages, and routing calls to the appropriate destination
Maintains and updates records including attendance, inventory, and basic financial transactions; files and retrieves files, forms, inventories, logs, and other documents
Registers program and class participants; enters data into and retrieves data from standard business software, databases, and online systems; posts a variety of information on forms, records, reports, and files
Makes reservations for recreation facilities
Maintains office area; creates and arranges program displays
Orders, maintains, and distributes a variety of supplies and equipment; maintains and monitors invoices and purchase orders; maintains simple inventory records
Opens and closes facility in accordance with established procedures
Performs other related duties as assigned

Knowledge, Skills, and Abilities

Knowledge of:

Correct English grammar, spelling, and punctuation
Modern office practices, procedures, and methods, including filing and the operation of standard office equipment

Ability to:

Operate personal computer hardware and software and a variety of standard office equipment
Communicate clearly and effectively in English in person, over the telephone, and in written correspondence
Demonstrate sensitivity, tact, and excellent customer service while interacting with others
Issue and follow oral and written instructions
Exercise sound and effective judgment within established guidelines
Organize, coordinate, and complete duties to meet scheduled deadlines
Perform routine arithmetic calculations
Prepare, maintain, and reconcile routine accounting and numerical records
Establish and maintain effective working relationships with those contacted in the course of work
Work in a team-based environment and achieve common goals
Lift and carry objects weighing up to twenty-five (25) pounds

Supervision Received

Works under the general supervision of an Office Specialist, Recreation Supervisor, Recreation Coordinator, or other supervisor, as assigned.

Supervision Exercised

May supervise Recreation Leaders or other personnel as assigned. May train and/or assist in the training of personnel.

Other Requirements

As a condition of employment, incumbents will be required to be fingerprinted in accordance with State of California law
Must be able to perform all of the essential functions of the job assignment

Approved, May 2003