Water Meter & Service Supervisor

Job Description

Water Meter & Service Supervisor (906)

Education and Experience

Minimum Requirements:

Graduation from high school or possession of a GED; and
Four (4) years of work experience with a water utility, including at least two (2) years as a Water Service Technician or equivalent

License

Possession of a valid California Class C driver's license is required.

Certification

Possession of the following certificates is required within twelve (12) months of, and for the duration of, appointment:

A valid Water Distribution Operator's Certificate (Grade D-2 or above) issued by the California Department of Health Services; and
A valid Backflow Prevention Tester Certificate issued by the California-Nevada Section of the American Water Works Association or the Foundation for Cross Connection Control and Hydraulic Research

Distinguishing Characteristics

This is a supervisory position in the classified service, responsible for supervising Water Service Technicians in the maintenance and testing of water meters, backflow prevention devices, fire services and the handling of customer complaints and service requests. An incumbent in this classification exercises independent judgment and discretion beyond a routine or clerical nature in recommending to hire, transfer, suspend, terminate, recall, promote, discharge, assign, reward, or discipline other employees; weighing the economic impact of deploying or directing employees; and adjusting employee grievances.

Typical Duties

Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed.

Under direction:

Assigns, reviews, trains, and supervises the work of personnel engaged in the maintenance and testing of water meters, backflow prevention devices, fire services and the handling of customer complaints and service requests
Maintains testing, cleaning and installation equipment of the Meter Shop
Maintains records of all equipment assigned
Receives, stores, and issues water meters and backflow prevention devices
Maintains accurate computerized records of water meters, backflow prevention devices, and fire services installed, tested or maintained
Ensures compliance with state and federal worker safety regulations
Performs related duties as assigned

Knowledge, Skills, and Abilities

Considerable knowledge of:

Methods, tools, materials, equipment, and techniques used in the maintenance and testing of water meters, backflow prevention devices, and fire services
Various types of water meters, backflow prevention devices, and fire services used by City's Water Utility
State and federal worker safety regulations

Considerable ability to:

Supervise subordinate staff
Work efficiently and safely
Keep accurate records and maintain adequate supplies, parts, and equipment
Follow oral and written instructions
Deal courteously and tactfully with the general public
Establish and maintain effective working relationships with those contacted in the course of work
Work in a team-based environment and achieve common goals

Supervision Received

Works under general supervision of the Assistant Water Superintendent - Maintenance.

Supervision Exercised

Supervises Water Service Technicians or other assigned personnel.

Other Requirements

May be required to work shifts, weekends and unusual hours in the performance of duties and emergency situations and be available on an "on-call" basis
Must be able to perform all of the essential functions of the job assignment

Approved, February 2003