Traffic Signal Outage/Problems
If a Traffic Signal is not Working, Come to a Complete Stop
With severe weather conditions impacting our power supply and the potential for accidents, there is a need for all drivers to be aware of what to do when encountering a traffic signal that has become inoperative. Adhering to the following basic rules will keep you safe:
- When a traffic signal is not working, the intersection becomes a 4-way stop. The California Vehicle Code requires drivers to stop at an intersection when the signals are not working. Only after stopping and when it is safe to do so, may the driver proceed with caution.
- When two or more vehicles approach an intersection from different roadways at the same time, the driver of the vehicle on the left should yield the right-of-way to the vehicle on his or her immediate right.
Failure to follow these fundamental rules of the road may result in a serious accident. Being alert and following these rules will help to keep Santa Clara roadways and intersections safe when traffic signals are not functioning properly.
To report a problem with the operation of a Santa Clara traffic signal, such as not detecting vehicles, timing issues, flashing red, an indication being out, pedestrian push buttons not working, etc., please call (408) 615-3000, during regular business hours Monday to Friday, 8am-5pm. At all other times, please call (408) 615-5640. Reports may also be submitted by email to email@example.com.