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Rajeev Batra, P.E.
Director of Public Works / City Engineer

Email: Public Works
Telephone: 408-615-3000
Fax: 408-985-7936

OFFICE HOURS
Monday - Friday
8:00A-12:00P, 1:00P-5:00P

ADDRESS
1500 Warburton Avenue
Santa Clara, CA 95050

Traffic Signal Outage/Problems

If a Traffic Signal is not Working, Come to a Complete Stop 

With severe weather conditions impacting our power supply and the potential for accidents, there is a need for all drivers to be aware of what to do when encountering a traffic signal that has become inoperative. Adhering to the following basic rules will keep you safe:

  1. When a traffic signal is not working, the intersection becomes a 4-way stop. The California Vehicle Code requires drivers to stop at an intersection when the signals are not working. Only after stopping and when it is safe to do so, may the driver proceed with caution.
  2. When two or more vehicles approach an intersection from different roadways at the same time, the driver of the vehicle on the left should yield the right-of-way to the vehicle on his or her immediate right.

Failure to follow these fundamental rules of the road may result in a serious accident. Being alert and following these rules will help to keep Santa Clara roadways and intersections safe when traffic signals are not functioning properly.

To report a problem with the operation of a Santa Clara traffic signal, such as not detecting vehicles, timing issues, flashing red, an indication being out, pedestrian push buttons not working, etc., please call (408) 615-3000, during regular business hours Monday to Friday, 8am-5pm.  At all other times, please call (408) 615-5640.  Reports may also be submitted by email to engineering@santaclaraca.gov.

Related Links

AGENCY/CITY

TELEPHONE

eMAIL ADDRESS OR WEBSITE
Caltrans

  415-330-6500 

caltrans@dot.ca.gov

Campbell

408-866-2161

publicworksmaint@cityofcampbell.com

Cupertino

408-777-3354

engineering@cupertino.org
Gilroy

408-848-0450

www.cityofgilroy.org
Los Altos

650-948-1491

engineering@losaltosca.gov
Los Altos Hills

650-671-7222

www.losaltoshills.ca.gov
Los Gatos (Town of)

408-354-6808

www.town.los-gatos.ca.us
Milpitas

408-586-3335

www.ci.milpitas.ca.gov
Mountain View

650-903-6311

publicworks@mountainview.gov
Morgan Hill

408-776-7337

www.morgan-hill.ca.gov
Palo Alto

650-496-6991

pwd@cityofpaloalto.com
San Jose

408-975-3700

traffic.signals@sanjoseca.gov
Saratoga

408-868-1239

www.saratoga.ca.us
Sunnyvale

408-730-7415

pubworks@ci.sunnyvale.ca.us

County of Santa Clara

408-494-2700

www.scc.gov.org/portal/site/rda

Last updated: 2/4/2010 3:36:36 PM