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Christopher L. de Groot
Director of Water & Sewer Utilities

Email: Water & Sewer
Telephone: 408-615-2000
Fax: 408-247-0784

OFFICE HOURS
Monday - Friday
8:00A - 5:00P

ADDRESS
1500 Warburton Avenue
Santa Clara, CA 95050

Residential Rebates

Report Water Wasters 

Faucet Aerator

FREE Faucet Aerators
Faucet aerators (the part with the screen) are easy to install and help save water. If no aerator is installed, check to see if there are threads just inside the tip of the faucet. Most modern faucets are threaded to accept aerators. Free aerators (limited to two per household) are available at the Water & Sewer Utilities office in City Hall during normal business hours.


Low Flow Showerhead

FREE Showerheads
Low-flow showerheads are easy to install and help conserve water, and they are free (limited to two per household) to Santa Clara residents with showerheads using more than 2.5 gallons per minute. Aerating - mixes air into the water stream. This maintains steady pressure so the flow has an even, full shower spray. The showerheads can be obtained at the Water & Sewer Utilities office in City Hall during normal business hours (may be limited to one per household). You may need to purchase an inexpensive adapter to install the showerhead.

Shut Off Nozzle Hose

FREE Hose Shut Off Nozzle
Use a spray nozzle with a shutoff handle on your hose so water doesn’t flow continuously. Hose nozzles are available free to City residents at the Water & Sewer Utilities office in City Hall (limited to one per household).



Toilet Drop

FREE Toilet Leak Detection Tablets
Toilet TabletLeaking toilets account for the majority of higher-than-normal water bills. To check your toilets for leaks, get free, non-toxic, detector tablets from the Water & Sewer Utilities. You can pick some up from the office in City Hall during normal business hours or have them mailed to you by calling (408) 615-2000.

 

Toilet FlapperFREE Toilet Flappers
If your toilet is leaking you may need a new flapper. The City can provide you with a replacement toilet flapper that fits most toilets that were made after 1994 (Limited to one per household). If your toilet is older than this, it may be time to think about getting one of the toilets that use less water each flush. See the High-Efficiency Toilet Rebate information above. To troubleshoot the leak and determine if a new flapper will fix your leak, keep on reading.

Signs of a leaky flapper valve:

  • Water level in toilet tank is too high (the correct water fill line is inscribed on the inside of the tank)
  • Toilet fill valve broken
  • Flush valve flapper is not sealing properly (due to age deterioration of the plastic flapper or use of certain toilet cleaners placed in the tank)

For more information on how to trouble-shoot and repair some common leaky toilet problems get the free booklet “Practical Plumbing Handbook” available at the City.

You may hear the sound of running water inside the toilet tank when you are not using it. Then again, you may not. To check for those sneaky quiet leaks, use the free toilet leak detection dye tablets available at the City to double check. 

REBATES 

Landscape Rebate Program
The Landscape Rebate Program is designed to assist homeowners and commercial, industrial and institutional property owners increase their outdoor water use efficiency by replacing high water use landscape and/or upgrading to high efficiency irrigation equipment. Simple changes in plant type and irrigation methods can greatly reduce the water required for an attractive landscape. There are many plants that use surprisingly little water; many flowering shrubs, annuals, perennials and trees that need little to no water once established. There are also several irrigation equipment upgrades that can be made to increase your irrigation system’s efficiency which can result in saving water and saving money.

Washing Machine Rebate Program
If you purchase a qualified, energy-efficient, tumble-action clothes washer after January 1, 2010 at retail price, you can receive a receive a rebate of $125-$175 from the Santa Clara Valley Water District (SCVWD). Rebates are available for purchasing qualified washers until funds run out, so call to inquire before purchase. All rebate applications must be postmarked no later than 90 days after purchase date. On average, a typical household will save 6,450 gallons of water, between $80-100 in electricity, and $54 in detergent costs on a yearly basis. For more information, call SCVWD at (408) 265-2607 ext. 2554 or visit their website.

Water-Efficient Landscaping Workshops
Offered each spring to Santa Clara County residents, this FREE workshop series covers practical information such as water-saving garden design, plant selection and landscape maintenance. The classes are taught by landscape experts. For information, call the Water Conservation Hotline at (408) 265-2607, ext. 2554.

High-Efficiency Toilet Rebate Program
Santa Clara County residents may qualify for up to $125 rebate (amount dependent upon toilet cost) for the replacement of any toilet rated at 3.5 gallons per flush (gpf) or greater, with a new High Efficiency Toilet (HET) (less than 1.28 gpf) from the water district approved list. By installing a HET toilet, you can reduce toilet water usage by roughly 20%. Toilets account for approximately 26% of residential water use. Limit three approved toilets per household. Pre-approval must be obtained prior to purchase. A pre-approval application can be obtained from the Santa Clara Valley Water District at (877) 874-8479 or visit their website

Last updated: 6/25/2010 12:02:59 PM