Frequently Asked Questions
Expand/Contract Questions and Answers
You have following choices to pay your Public utility bill.
Sign up for My Account to access your account online and pay your bill.
Automatic credit card payment
Have your payments automatically charged to your credit card on the very last day of our grace period. Download the Automatic Credit Card Enrollment form (PDF: 73.3k), and mail it to us at the address below.
Automatic direct payment from checking or savings account
Have your payments automatically deducted from your checking or savings account. Download the Automatic Direct Payment Enrollment form (PDF: 92.96k), and mail it to us at the address below.
Pay with online home banking through your personal financial institution or bank.
Pay by phone
Pay with your credit card (VISA, MasterCard, American Express, or Discover) over the phone anytime day or night, 408-615-2300.
Pay by mail
Pay with a check or money order made out to the City of Santa Clara. Mail your payment to the address below.
Pay in person
Pay with cash, check, money order, credit or debit card in person at the Municipal Service counter on the upper level of City Hall's west wing at 1500 Warburton Avenue; Santa Clara, CA. Their hours are 8:00 a.m. - 4:55 p.m., Monday through Friday.
Drive-up after hours: There is a drop box at City Hall in the small parking lot on the corner of Warburton and Lincoln at the Warburton Driveway. Envelopes are picked up once a day at 8:00 a.m. Please do not leave cash in the drop box.
Municipal Utilities Mailing Address
City of Santa Clara Municipal Utilities
P.O. Box 58000
Santa Clara, CA 95052-8000
City of Santa Clara
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