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Christopher L. de Groot
Director of Water & Sewer Utilities

Email: Water & Sewer
Telephone: 408-615-2000
Fax: 408-247-0784

OFFICE HOURS
Monday - Friday
8:00A - 5:00P

ADDRESS
1500 Warburton Avenue
Santa Clara, CA 95050

Development & Construction Requirements

 

Typical Development Requirements

I. New Water Service: new water service requests, review and processing can be accomplished in several ways; however, in each case specific requirements must be met. Plans must be reviewed and approved by the City.

  • Plans must show all existing and proposed utilities.
  • Developer must resolve any conflicts that occur with proposed water facilities.
  • Provide a minimum of five feet of horizontal clearance from City water facilities to other underground systems.
  • Provide ten feet of horizontal clearance between City water facilities and sanitary sewer facilities (mains, laterals, etc.), recycled water facilities and trees. Additionally, City water facilities must be at least one foot above sanitary sewer facilities.
  • Provide three feet minimum clearance around all above-grade water facilities.

II. Payments must be made for all proposed water improvements. Contact the Engineering Department for land and property development fees, telephone: (408) 615-3000.

III. Applications must be filled out for all proposed services: domestic services, irrigation services and fire services.

IV. The City Fire Marshal's approval must be obtained for any proposed fire service or modification. The Fire Department telephone number is (408) 615-4970.

V. New Sanitary Sewer Service: all new sewer services must have a City sewer clean out installed at the developer's expense. Sewer connection and sewer capacity fees are assessed per the current fee schedule.

Construction
The City of Santa Clara Water Utility employs its own construction crews for installation of most new public water facilities. In some instances, the Water Utility, at its discretion, may authorize construction by the developer with inspection fees collected by the Water Utility. Standard detail drawings showing various water services may be found under Technical Documents.  Developer shall provide Material Submittal for review by the Water Utility Engineer prior to construction activities. See Other Miscellaneous Water Services and Fees in section below. The following fees are effective as of July 1, 2014 and are subject to periodic review and revisions.

For additional information on rates, fees, and charges and other details contact an engineer in the Water Engineering Division at (408) 615-2000.

Tapping Fees

Tapping fees are required for all new connections to water mains.  The tapping fee needs to be added to the service fees below.  Developer/contractor is to provide all tapping materials.

SERVICE SIZE      FEE
2 inches and smaller $885
3 inches and larger $1,600

Water Service Connections

Service Size     *Fee
5/8" x 3/4"

$10,600

1"

$10,600

1.5"

$14,375

2"

$14,545

3"

$28,580

3" (2-2" Service Laterals)

$27,315

4"

$29,520

4" (2-3" Meters & RPs)

$33,180

6"

$33,195

6" (2-4" Meters & RPs)

$35,365

8"

$43,000

8" (2-6" Meters & RPs)

$44,440


 *Engineering Department Street Encroachment Permit fees are calculated separately by Property and Land Development Engineering Division and are not included.
  • All water service connections include service lateral, meter, backflow prevention device, disposal of spoils, and street pavement restoration.
  • Charges for other sizes shall be based on the cost of materials and labor expended for each installation. 
  • The City will deduct itemized costs from the total fee when they are not applicable. 

Fire Service Connections 

Service Size     *Fee (W/DCDA) *FEE (W/RPDA)
2"

$11,690

 

4"

$20,340

$20,955

6"

$21,160

$21,820

8"

$25,010

$26,225

10"

$26,870

$28,000

 
Fire Hydrant
 
Special Fire Hydrant

   $16,920

 
 *Engineering Department Street Encroachment Permit fees are calculated separately by Property and Land Development Engineering Division and are not included.
  • Charges for other sizes will be based on the cost of materials and labor expended for each installation.
  • These fees apply to fire services which incorporate detector check valves. 
  • The City Fire Marshal requires that the developer provide on-site fire protection and allow a municipal hydrant located in the public right-of-way. The City has the option to install (at developer's expense) a municipal hydrant at less than the normal hydrant spacing.

Other Miscellaneous Water Services and Fees

  • Water meter testing (non-routine testing)--$160 deposit; refundable if meter falls outside accepted range. 
  • Developers shall be required to pay for engineering and inspection services rendered by the Water Utility relating to public water improvements which are installed by developer. 
  • Small Water Service (2 inches and smaller) abandonment -- $5,230.
  • Large Water Service (3 inches and larger) abandonment  -- $11,980.
  • Fire Hydrant Flow Test -- $340.

Water From Fire Hydrants
General Information 

Portable hydrant meter rental including backflow device is available for a $1,782 deposit, $100 of which is not refundable.  A minimum monthly charge applies. The application for a hydrant meter, Authorization For Use of Hydrant Water Meter (PDF), must be submitted to the Water Utility's office at City Hall.

It is unlawful to take water from any City fire hydrant without a meter. The penalty for using water without a meter may be a fine of up to $1,000 and a charge for the water taken at twice the normal rate, or being prohibited from taking water even with a meter (Chapter 13.15.220, City Code). Information on obtaining a portable fire hydrant meter follows:

  • Keep the meter and equipment in good condition. You will be charged full replacement cost if it is lost or damaged. 
  • Always use the spanner wrench for operating the hydrant. If the spanner wrench is lost, a replacement can be obtained from the Water Department at a nominal cost which is less than the cost of repairs you would be required to pay should the fire hydrant be damaged due to improper operation.
  • Remember the basic reason for a fire hydrant is fire protection! Remove the meter after each use in order that you do not impede the use of the fire hydrant by the Fire Department. 
  • Cross-connection control: The California Code of Regulations, Title 17, requires the use of appropriate cross-connection control when there is any potential for backflow contamination of the water distribution system. To prevent contamination, City policy requires all portable water meters include a backflow prevention assembly. 
    It is the responsibility of the party renting the hydrant meter to inform the City of the intended use of the hydrant water, particularly if it will be physically connected to any on-site equipment using water. 
  • When the meter is supplied with a backflow prevention assembly, the user agrees to keep the apparatus adequately supported. The apparatus must not be set up in a manner that is a hazard to the public safety.

Payment for water used may be handled in one of the following options:

Customers may submit the meter readings.  Record the readings carefully by entering every number on the dial onto the card (7 numbers) as this will represent the consumption amount billed. Meter readings should be reported by the 20th of each month and can be submitted in one of the following ways:
1. Email the company name, meter number, and reading to: water@santaclaraca.gov, or
2. Record the reading on the self-addressed card issued with the meter. Affix postage stamp, and mail card, or
3. Call the Finance Department at 408-615-2300 and provide the reading verbally, or
4. Bring the meter to the Water Department Service Center at 1705 Martin Avenue between the hours of 8:00 AM and 3:00 PM, Monday through Friday, to be read by a city employee.

Please note: Under no circumstances is the applicant to keep the meter and/or backflow assembly for more than one year without returning the unit to the City at 1705 Martin Avenue for inspection and repair. ALSO, if the assembly is leaking at any time, the applicant must contact the City's Water Department and we will dispatch a technician to investigate.

  • Customers who do not provide their meter reading each month will automatically be assessed a monthly minimum charge for each month the meter is in their possession, which is not refundable and cannot be applied toward payment for water used and reported at a later date. 
  • The City's regular water rates will apply only to water utilized within the limits of the City of Santa Clara. Water drawn for use outside the City shall be billed at 1-1/2 times the regular rate. It is unlawful to obtain water from a City hydrant for use outside City without paying for that water at 1-1/2 times the regular rate (per current water rate schedule). 
  • It is unlawful to take water from a City hydrant for such purposes as would be otherwise prohibited under a Water Conservation Plan or any Code or Ordinance of City (Chapter 13.15 Article III, City Code). 
  • When water is no longer required, return your meter promptly to the Water Service Center Meter Shop to avoid the monthly minimum charge.
  • Your deposit, less the non-refundable portion (per current fee schedule) and the cost to repair any damage to the meter, backflow prevention assembly or hydrant, and less the final billing for water usage, shall be returned to you in approximately 60 days. 
  • For further information contact the City of Santa Clara Water Department, 1500 Warburton Avenue, Santa Clara, telephone (408) 615-2000 or FAX (408) 247-0784.

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Last updated: 9/15/2014 11:09:41 AM