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FAQs

Will the City close any parks due to the drought?
Where can I find results from the Parks & Recreation survey completed spring 2014?
What does the YAC offer during the summer?
What programs are offered at the YAC?
What is a Resident Youth Card/YAC Card? How do I get one?
What is a resident youth?
Can anyone participate in the YAC After School Program?
How much is the YAC After School Program?
What do kids do during the YAC After School Program?
What are the YAC program hours?
How can I use the Santa Clara Skate Park?
What youth classes are offered at the YAC?
Does the YAC offer any basketball programs?
Are there any special events for kids at the YAC?
Are there any volunteer opportunities at the YAC?
Is the YAC available for rent?
My neighbors park their boat on the street and on their front lawn. Is this legal?
How can I pay my Public utility bill?
Does the City have low income or senior rates?
Q: Will the City close any parks due to the drought?
A:
No, the City is not closing any parks due to drought.

The Parks & Recreation Department receives its water from  the City of Santa Clara Water Utility, both potable and recycled. The City Water System’s sources include local underground aquifer from 27 City wells (62%), imported supply from two wholesale water suppliers (25%), and recycled water from the San Jose/ Santa Clara Water Pollution Control Plant for irrigation purposes. This third source makes up about 13% of the water used citywide and a significant portion of the water used by the City Parks system  (about 60% city wide). Recycled water offsets the use of potable water and helps conserve our potable water for drinking and household uses.

In addition, the Parks & Recreation Department has instituted best practices for water conservation regardless of source (potable or recycled) by irrigating at night, reducing water consumption by reducing time of flow on our clocks, and/or turning off unnecessary valves to established vegetation, using mulch to conserve soil moisture, and planting native drought tolerant plants when/where appropriate. The department also rebuilds valves in showers and restrooms to reduce the likelihood of water waste, and has installed low flow devices for sinks and toilets. The City will periodically review it's practices to be sure we are adjusting to any recommended changes, best practices, or new policy mandates.
Q: Where can I find results from the Parks & Recreation survey completed spring 2014?
A:

The recent public opinion research telephone survey was conducted by Strategic Research Associates on behalf of Parks & Recreation Department to provide statistical feedback from residents related to questions about the International Swim Center-International Swimming Hall of Fame, the New Housing Development Impact Fee Ordinance, and the Youth Sports Complex feasibility study, as well as other demographic and park system questions.

Click here for more information.

Additional synopsis of results and graphic summary available here.

Q: What does the YAC offer during the summer?
A:

Your summer will be packed from beginning to end with outrageous fun, sports, weekly field trips, excursions to Warburton Pool, and sports-related arts & crafts projects!

Sports Camps– Co-ed, ages 5-13 years

  • Sport Adventure Camp is for participants 5 – 7 years
  • Sports Jam Camp is for participants 8 – 10 years
  • Sport Escape Camp is for participants 11- 13 years
  • Registration is by the week. You can register for all weeks of camp or just the weeks that fit your needs. Pre-registration is encouraged, as camps fill up quickly.
  • Sports Camp hours: 9:00 am – 4:00 pm 
  • Morning care: 7:30 am – 9 am (pre-registration required)
  • Free After Camp Care*: 4:00 pm – 6:00 pm, Monday through Thursday, 4:00 pm – 5:30 pm Friday
  • Unless otherwise specified, campers bring their lunch each day.
  • Campers are given a newsletter at the end of the first day. The newsletter lists what the camp will be doing each day that week.
  • Weekly activities include a swim day and a field trip.
  • Registration fees include supervision, field trip admission, bus transportation, and a camp t-shirt.

*After camp program is also open for drop in for participants with Resident Youth Cards.

For more information on classes, check out the current Recreation Activities Guide.

Q: What programs are offered at the YAC?
A:
The Walter E. Schmidt Youth Activity Center (YAC) offers various recreation programs for Santa Clara youth: classes, After School Program , Open Gym, Sports Campsskate park , and special events.  A Resident Youth Card is required to participate in the after school program  and skate park.
Q: What is a Resident Youth Card/YAC Card? How do I get one?
A:

A Resident Youth Card (YAC Card) is a photo ID that participants use to check in and out of programs at the YAC, Teen Center, and Skate Park.

  1. Obtain a Resident Youth Card Registration packet from the YAC, Teen Center, or online .
  2. Parent reviews the Behavior Standard and Discipline Plan with their child. Parent signs the liability release and behavioral agreement. All participants sign the behavioral agreement, and those older than 13 also sign the liability release.
  3. Application is submitted in person to the YAC with proof of Santa Clara residency.
  4. Once fee is paid, the participant’s photo is taken and a Resident Youth Card is issued.
  5. Resident Youth Cards are valid for one year, August through the following July. Cards must be renewed at the beginning of each school year. The first Resident Youth Card costs $5.00. Replacement cards cost $2.00 for the second, $3.00 for the third, $4.00 for the fourth, etc.
Q: What is a resident youth?
A:

A Santa Clara resident youth is defined as:

  • Youth who attend an elementary, middle, or high school in the Santa Clara Unified School District (SCUSD); or,
  • Youth who attend an elementary, middle, or high school NOT in the SCUSD, but reside in the City of Santa Clara or within the SCUSD boundaries; or,
  • Youth who attend an elementary, middle, or high school and whose parent, grandparent, or great-grandparent reside in the City of Santa Clara or SCUSD boundaries, or own property in the City of Santa Clara.
Q: Can anyone participate in the YAC After School Program?
A:
The YAC’s After School Program  is open to City of Santa Clara resident youth in grades K through 8th. Eighth graders are also allowed to participate in the Teen Center’s After School Program.  A Resident Youth Card is required to participate in programs at the YAC, Teen Center, and Skate Park.  Open Gym is available to participants in all grades and their parents.
Q: How much is the YAC After School Program?
A:
The YAC After School Program is a free program. There is a cost for the Resident Youth Card and subsequent replacement cards: $5.00 for the first card, $2.00 for the second card, $3.00 for the third card, etc.
Q: What do kids do during the YAC After School Program?
A:

The YAC's daily after school program offers a wide variety of FREE sports related activities, homework area, and computer lab for elementary and middle school age students.

Homework Room & Computer Lab - Open during the after-school program, the homework room is a quiet area where kids can get a head start on their homework. Participants can get help with their homework in the Homework Room. Textbooks from elementary and middle schools are available for kids to use, and can be checked out with their YAC card. The computer lab features 10 workstations with Microsoft Office program and internet access.

Organized Sports & Games - Organized Sports & Games are planned each week, Monday through Friday. A variety of recreation from high energy games to more passive activities is offered.

Open Gym - Open Gym is available to resident youth, in grades K through 12th, and their parents. Parents must sign a release of liability form to participate in Open Gym.

Q: What are the YAC program hours?
A:

Please see the YAC Monthly Calendar for detailed program  hours.

After School Program
Monday, Tuesday, Thursday, Friday 2:30 pm – 5:30 pm
Wednesday 1:30 pm – 5:30 pm

Open Gym
Monday through Thursday, 5:30 pm – 6:00 pm

Skate Park
Monday, Tuesday, Thursday, Friday 3:00 pm – ½ hour prior to dusk
Wednesday 2:00 pm – ½ hour prior to dusk
Saturday and Sunday – 1:00 pm – ½ hour prior to dusk

No drop in programs are offered during SCUSD breaks.

Q: How can I use the Santa Clara Skate Park?
A:

The Skate Park is open to Santa Clara residents. Santa Clara Resident Youth Card or CA driver’s license required for access. Non-residents are allowed to use the park as guests. All skaters must submit a signed liability form and provide emergency contacts. There is no cost to use the Skate Park. Maximum capacity of the Skate Park is 75 people.

To skate you must:

• Be a City of Santa Clara resident of all ages. A valid photo ID, such as a resident youth card or drivers license, is required.
• Complete a Participant Information Form.
• Be supervised by an adult if you are under 5 years of age.
• Be a skateboarder or inline skater.
• Wear protective equipment: helmet, kneepads, and elbow pads. Inline skaters must also wear wrist guards.
• Wear a shirt and shoes.

Not allowed:

• Bicycles, scooters
• Food, gum, or drinks
• Smoking
• Graffiti or littering (SCMC 18-10)
• Possession of aerosol paint; misdemeanor (COC 5941 (d))
• Amplified music (SCMS 18-10)
• Alcoholic beverages (SCMC 18-9)
• Pets (SCMC 415)

The park is staffed by City employees. Failure to obey rules and regulations may result in ejection from Skate Park (SCMC 1394, 18-10).

For Skate Park hours, see the YAC Calendar.

Q: What youth classes are offered at the YAC?
A:
Classes are offered through the Parks and Recreation Department year round and for all age groups. Below are some classes that are offered at the YAC. For complete information on class times and locations, please refer to the current Recreation Activities Guide.

Infants - 1-24 months - Parent participation
Movement Exploration 10-18 months, 14-24 months; Teacher Sean’s Music Factory (1 month-24 months)

Toddlers - 2-3 years - Parent participation
Partners In Play; Teacher Sean’s Music Factory; Parent & Tot Sports

Pre-School - 3-4 years - No parent participation*
Little Dunkers Basketball; Kidz Love Soccer; Teacher Sean’s Music Factory (*parent Participation required)

Pre-School - 4-5 years - No parent participation*
Little Dunkers Basketball; Kidz Love Soccer; Skateboarding (5 years); Teacher Sean’s Music Factory (*parent participation required); Teacher Sean’s Kid Sing

School Age - 6 years and up - No parent participation
Kidz Love Soccer; Gametime Basketball; Skateboarding; Futsal Indoor Soccer, Sol Jumpers
Q: Does the YAC offer any basketball programs?
A:

The following youth basketball programs are  offered at the YAC.

Saturday Basketball Program - Co-ed, grades K - 5th
This program is designed to introduce the fundamentals of basketball. Held in January, February and March, these 3-week programs emphasize skill acquisition, teamwork, sportsmanship, and FUN! Each week consists of fundamental drills and a game. Registration begins in the fall.

Gametime Basketball – Co-ed, ages 7-18 years
Gametime Basketball is dedicated to redefining the standards; to build self-confidence, perseverance, enthusiasm, teamwork, and fun. Experienced coaches are committed to the growth and development of these characteristics through the game of basketball.

For more information on classes, please check out the latest Recreation Activities Guide.

Q: Are there any special events for kids at the YAC?
A:

The following special events are held at the YAC.  Please check the City Calendar for more special events.

Kids Rock, K - 5th grades - Santa Clara kids in grammar school are rocking all night long! Held on select Friday nights from 6:00 pm to 8:30 pm, each Kids Rock has a different theme and is packed full of games and fun activities. A light snack is included each night. Entrance into Kids Rock is $10.00 for residents and $13.00 for non-residents. Pre-registration is required.  Kids Rock events are held during the school year.

Teen Zone, 6th – 8th grades - Come join the action at the YAC! TEEN ZONE Dances are for students who attend a middle school in SCUSD or who live in Santa Clara, and want something fun to do on select Friday nights from  6:30 pm—9 pm. Teen Zone’s main event will vary with both active and passive activities. Food is always a part of the night. Photo ID (Resident Youth Card or current SCUSD student body card) required @ the door; admission $5.00.  Teen Zone events are held during the school year.

Halloween Party, preschool – 5th grade - Start your Halloween celebration with this annual event. Come and have a SPOOKTACULAR time at the YAC’s Halloween Party. Admission is FREE! The party includes entertainment, treats, pumpkin walk, carnival games, tiny tots play area, and arts & crafts. Pre-school age children through 5th grade are welcome and are encouraged to come in costume.

Q: Are there any volunteer opportunities at the YAC?
A:

There are volunteer opportunities to help during the After School Program (school year only, interview required), the Children's Halloween Party (October 31st), and Sports Camps (summer, LITE program).

For more information about volunteer opportunities at the YAC or to make an appointment for an interview, please call (408) 615-3760.

Q: Is the YAC available for rent?
A:
The City of Santa Clara Walter E. Schmidt Youth Activity Center (YAC) is available for use by the City of Santa Clara, Santa Clara Unified School District, other public/government agencies, and youth organizations.  The City of Santa Clara provides the Community Recreation Center and park buildings for your use and enjoyment.
Q: My neighbors park their boat on the street and on their front lawn. Is this legal?
A:

The Code of the City of Santa Clara restricts the parking of any vehicle, including boats, on any street or alley for more than a consecutive period of 72 hours. It also prohibits the parking of vehicles for any length of time on the required landscaped areas of residential properties, including front yards.

Vehicles may only be parked on areas surfaced with all-weather materials such as concrete, asphalt, brick, stone, or gravel.

To report vehicles that have been parked in excess of 72 consecutive hours in one location, or to report inoperable vehicles on the street, call the Abandoned Vehicle Abatement number at (408) 615-4778. Information from calls to the Abandoned Vehicle Hotline is forwarded to a Community Service Officer in the Police Department for follow up.

To report illegally parked vehicles on landscaped areas of residential properties or for more information on this topic, call the City’s Code Enforcement Office at (408) 615-2460.

 

Q: How can I pay my Public utility bill?
A:

You have following choices to pay your Public utility bill.

Pay online
Sign up for My Account to access your account online and pay your bill.

Automatic credit card payment
Have your payments automatically charged to your credit card on the very last day of our grace period. Download the Automatic Credit Card Enrollment form (PDF: 73.3k), and mail it to us at the address below.

Automatic direct payment from checking or savings account
Have your payments automatically deducted from your checking or savings account. Download the Automatic Direct Payment Enrollment form (PDF: 92.96k), and mail it to us at the address below.

Home banking
Pay with online home banking through your personal financial institution or bank.

Pay by phone
Pay with your credit card (VISA, MasterCard, American Express, or Discover) over the phone anytime day or night, 408-615-2300.

Pay by mail
Pay with a check or money order made out to the City of Santa Clara. Mail your payment to the address below.

Pay in person
Pay with cash, check, money order, credit or debit card in person at the Municipal Service counter on the upper level of City Hall's west wing at 1500 Warburton Avenue; Santa Clara, CA. Their hours are 8:00 a.m. - 4:55 p.m., Monday through Friday.

Drive-up after hours: There is a drop box at City Hall in the small parking lot on the corner of Warburton and Lincoln at the Warburton Driveway. Envelopes are picked up once a day at 8:00 a.m. Please do not leave cash in the drop box.

Municipal Utilities Mailing Address
City of Santa Clara Municipal Utilities
P.O. Box 58000
Santa Clara, CA 95052-8000

Q: Does the City have low income or senior rates?
A:
The City residential water and sewer rates are the lowest in the Bay Area. Therefore, the City does not have a low income rate for these services at this time. For information about the possibility of obtaining a low income garbage rate, call 615-2063. The municipal Electric Utility, Silicon Valley Power, has a Rate Assistance Program (RAP) for City of Santa Clara utility bills. RAP provides a 25% discount off the electric portion of the Municipal Utilities bill to qualified Santa Clara residents of certain income levels. See the information found on Silicon Valley Power's website.