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Christopher L. de Groot
Director of Water & Sewer Utilities

Email: Water & Sewer
Telephone: 408-615-2000
Fax: 408-247-0784

OFFICE HOURS
Monday - Friday
8:00A - 5:00P

ADDRESS
1500 Warburton Avenue
Santa Clara, CA 95050

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Who can I call if I have questions about my utility bill?
A:
Contact Customer Service at (408) 615-2300.
What steps do I need to take in order to use recycled water on my property?
A:
Please visit the Recycled Water Utility webpage/ Recycled Water System Map and see if your property is located on a street with a recycled water main indicated by the purple line. If so, you may contact Water Engineering at (408) 615-2000 about making a new connection and Compliance Staff at (408) 615-2013 to obtain onsite recycled water project requirements. If your property does not front a recycled water main and you are interested in extending a recycled water pipeline, contact Water Engineering staff.
Can I move the water meter on my property?
A:
In the City of Santa Clara, the water meter and/or meter box and any backflow device are properties of the City. Please contact Water Engineering at (408) 615-2000 to discuss your project. Do not operate and/or move any City facilities without authorization from the City.
How can I add an additional water meter on my property and have the City bill the tenant directly?
A:
A new water service lateral may be required with installation of a new City water meter to a property. This may include the need to make a new connection to the water main in the street. Specific information can be found under Water Utility/ Development and Construction Requirements webpage. In general, the developer will need to prepare plans showing the proposed work and existing conditions. Fees may include a tapping (connection ) fee and a Public Works Encroachment Permit fee. The developer can hire and pay a fee to the City to install the water lateral and/or meter or hire an independent contractor to install the water lateral and/or meter and pay a Water Department inspection fee.
Where can I obtain fire flow information?
A:
Please contact Water Engineering at (408) 615-2000 and provide your name, your company information, and the project address. Depending on the site and whether a recent fire flow test was conducted in the area, you may need to pay a fee to have the Water Utility conduct a special fire flow test for your project.
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Contact Us

Christopher L. de Groot
Director of Water & Sewer Utilities

Email: Water & Sewer
Telephone: 408-615-2000
Fax: 408-247-0784

OFFICE HOURS
Monday - Friday
8:00A - 5:00P

ADDRESS
1500 Warburton Avenue
Santa Clara, CA 95050

Water & Sewer Utilities


The mission of the Santa Clara Water and Sewer Utilities is to provide to our customers, the following:

  • A dependable supply of safe, potable water
  • Environmentally-sound, wastewater collection, treatment and disposal 
  • Solar water heating systems for domestic use and swimming pools
  • Recycled water, where available, for approved uses including irrigation and industrial processes
  • All programs and services are designed and implemented with economic and environmental benefits in mind.

 

Last updated: 12/23/2013 7:55:52 AM