City of Santa Clara : Residents

News

4th of July Fireworks Extravaganza Show
The City of Santa Clara will celebrate July 4th with the return of the Fireworks Extravaganza Show in Santa Clara’s Central Park on Thursday, July 4, 2013 from 5 pm to 10pm. More...
Santa Clara Library Unveils Public Electric Vehicle Charging Stations
The Santa Clara City Library and the local electric vehicle (EV) community will celebrate the dedication of two new EV charging stations May 10, 2013. More...
Silicon Valley BBQ Championship & All City Picnic
Santa Clara’s traditional All City Picnic will join forces with the Silicon Valley BBQ Championships for an exciting two-day event in Central Park on Friday, June 28, and Saturday, June 29. More...
Bedbugs Aren’t Limited to Beds
Recent media reports of bedbugs in Santa Clara County have raised questions about bedbugs - how to identify them, what steps to take if you suspect you have them. More...
Adopt Your New Best Friend at SVACA's Seventh Annual Adoptathon!
Looking for your PUUUUURFECT Match? Join us on Saturday May 4, 2013 from 11:00 am to 3:00 pm at Celebrate Companion Animals, SVACA's Seventh Annual Adoptathon! More...

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Events

May 29
Watershed Watch Campaign's 50% off car wash 5/29/2013 4:00 PM - 6:00 PM
Jun 02
Santa Clara Ballet presents Spring Enchantments 6/2/2013 2:00 PM
Jun 05
Watershed Watch Campaign's 50% off car wash 6/5/2013 7:00 AM - 9:00 AM
Jun 12
Watershed Watch Campaign's 50% off car wash 6/12/2013 7:00 AM - 8:00 AM
Aug 06
30th Annual National Night Out 8/6/2013 6:00 PM - 8:30 PM

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My neighbors park their boat on the street and on their front lawn. Is this legal? A: The Code of the City of Santa Clara restricts the parking of any vehicle, including boats, on any street or alley for more than a consecutive period of 72 hours. It also prohibits the parking of vehicles for any length of time on the required landscaped areas of residential properties, including front yards. Vehicles may only be parked on areas surfaced with all-weather materials such as concrete, asphalt, brick, stone, or gravel. To report vehicles that have been parked in excess of 72 consecutive hours in one location, or to report inoperable vehicles on the street, call the Abandoned Vehicle Abatement number at (408) 615-4778. Information from calls to the Abandoned Vehicle Hotline is forwarded to a Community Service Officer in the Police Department for follow up. To report illegally parked vehicles on landscaped areas of residential properties or for more information on this topic, call the City’s Code Enforcement Office at (408) 615-2460.
How can I pay my Public utility bill? A: You have following choices to pay your Public utility bill. Pay online Sign up for My Account to access your account online and pay your bill. Automatic credit card payment Have your payments automatically charged to your credit card on the very last day of our grace period. Download the Automatic Credit Card Enrollment form (PDF: 73.3k), and mail it to us at the address below. Automatic direct payment from checking or savings account Have your payments automatically deducted from your checking or savings account. Download the Automatic Direct Payment Enrollment form (PDF: 92.96k), and mail it to us at the address below. Home banking Pay with online home banking through your personal financial institution or bank. Pay by phone Pay with your credit card (VISA, MasterCard, American Express, or Discover) over the phone anytime day or night, 408-615-2300. Pay by mail Pay with a check or money order made out to the City of Santa Clara. Mail your payment to the address below. Pay in person Pay with cash, check, money order, credit or debit card in person at the Municipal Service counter on the upper level of City Hall's west wing at 1500 Warburton Avenue; Santa Clara, CA. Their hours are 8:00 a.m. - 4:55 p.m., Monday through Friday. Drive-up after hours: There is a drop box at City Hall in the small parking lot on the corner of Warburton and Lincoln at the Warburton Driveway. Envelopes are picked up once a day at 8:00 a.m. Please do not leave cash in the drop box. Municipal Utilities Mailing Address City of Santa Clara Municipal Utilities P.O. Box 58000 Santa Clara, CA 95052-8000
Does the City have low income or senior rates? A: The City residential water and sewer rates are the lowest in the Bay Area. Therefore, the City does not have a low income rate for these services at this time. For information about the possibility of obtaining a low income garbage rate, call 615-2063. The municipal Electric Utility, Silicon Valley Power, has a Rate Assistance Program (RAP) for City of Santa Clara utility bills. RAP provides a 25% discount off the electric portion of the Municipal Utilities bill to qualified Santa Clara residents of certain income levels. See the information found on Silicon Valley Power's website.

My neighbors park their boat on the street and on their front lawn. Is this legal?

The Code of the City of Santa Clara restricts the parking of any vehicle, including boats, on any street or alley for more than a consecutive period of 72 hours. It also prohibits the parking of vehicles for any length of time on the required landscaped areas of residential properties, including front yards.

Vehicles may only be parked on areas surfaced with all-weather materials such as concrete, asphalt, brick, stone, or gravel.

To report vehicles that have been parked in excess of 72 consecutive hours in one location, or to report inoperable vehicles on the street, call the Abandoned Vehicle Abatement number at (408) 615-4778. Information from calls to the Abandoned Vehicle Hotline is forwarded to a Community Service Officer in the Police Department for follow up.

To report illegally parked vehicles on landscaped areas of residential properties or for more information on this topic, call the City’s Code Enforcement Office at (408) 615-2460.

How can I pay my Public utility bill?

You have following choices to pay your Public utility bill.

Pay online
Sign up for My Account to access your account online and pay your bill.

Automatic credit card payment
Have your payments automatically charged to your credit card on the very last day of our grace period. Download the Automatic Credit Card Enrollment form (PDF: 73.3k), and mail it to us at the address below.

Automatic direct payment from checking or savings account
Have your payments automatically deducted from your checking or savings account. Download the Automatic Direct Payment Enrollment form (PDF: 92.96k), and mail it to us at the address below.

Home banking
Pay with online home banking through your personal financial institution or bank.

Pay by phone
Pay with your credit card (VISA, MasterCard, American Express, or Discover) over the phone anytime day or night, 408-615-2300.

Pay by mail
Pay with a check or money order made out to the City of Santa Clara. Mail your payment to the address below.

Pay in person
Pay with cash, check, money order, credit or debit card in person at the Municipal Service counter on the upper level of City Hall's west wing at 1500 Warburton Avenue; Santa Clara, CA. Their hours are 8:00 a.m. - 4:55 p.m., Monday through Friday.

Drive-up after hours: There is a drop box at City Hall in the small parking lot on the corner of Warburton and Lincoln at the Warburton Driveway. Envelopes are picked up once a day at 8:00 a.m. Please do not leave cash in the drop box.

Municipal Utilities Mailing Address
City of Santa Clara Municipal Utilities
P.O. Box 58000
Santa Clara, CA 95052-8000

Does the City have low income or senior rates?

The City residential water and sewer rates are the lowest in the Bay Area. Therefore, the City does not have a low income rate for these services at this time. For information about the possibility of obtaining a low income garbage rate, call 615-2063. The municipal Electric Utility, Silicon Valley Power, has a Rate Assistance Program (RAP) for City of Santa Clara utility bills. RAP provides a 25% discount off the electric portion of the Municipal Utilities bill to qualified Santa Clara residents of certain income levels. See the information found on Silicon Valley Power's website.

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Residents

Quality, Tradition, and Service, and a Commitment to Public Trust are more than words in the city of Santa Clara. They are the reasons that our citizens prosper, and why businesses choose to locate and expand in our City.

The City of Santa Clara, at the center of the Silicon Valley, is in a strategic regional location convenient to freeways, airports, railroads, expressways, light rail and other public transportation.

With 19.3 square miles of tree-lined neighborhoods and thriving commercial/industrial centers, it is an ideal location for new, relocating, or expanding businesses.

Santa Clara has a long tradition of quality public services and a well-maintained infrastructure. The City has owned and operated its own electric, water and sewer utilities for over a century. Lower utility rates and high standards of service have encouraged the relocation and growth of businesses in our community.

The City's financial stability is further encouragement to local businesses. Low business taxes, moderate real estate prices (compared to other jurisdictions within the Bay Area) and low crime rates are also key components to economic prosperity. Santa Clara's fire defenses and physical conditions continue to receive the highest rating in Santa Clara County (Class 2 fire protection). This very high standard benefits the community through lower fire insurance premiums for commercial businesses and industry. The community provides significant expenditures for education. Excellent residential areas, fitting all types of family budget needs, are located in and around this community.

The Santa Clara City Library has received national honors for its outstanding programs and services to the community including being named a "Star Library" by the Library Journal Index of Public Library Service. It has also ranked among the top 10 public libraries in the nation by Hennen's American Public Library Ratings.

Santa Clara amenities include an award-winning Convention Center, Community Recreation Center, International Swim Center, Youth Activity Center, Senior Center, abundant retail shopping, restaurants, and medical facilities.

Dozens of parks, playgrounds, special use facilities (like a Skate Park and Youth Soccer Park), the championship Santa Clara Golf & Tennis Club, a 40 acre open space preserve, the San Tomas Aquino/Saratoga Creek Trail, and two publicly owned cemeteries (one active and one historical), provide more than 450 acres of open space.

The City is home to Santa Clara University, other outstanding schools, the nationally recognized 100-acre California's Great America Theme Park, the George F. Haines International Swim Center, Triton Museum of Art, and the 49ers Football Training Center and their new home Levi's Stadium to open in 2014. Santa Clara is also home to internationally known, world champion Santa Clara Vanguard Drum and Bugle Corps.

The Santa Clara Chamber heads up a Santa Clara Sports Group to host more sporting events and increase economic impact for the Santa Clara community.

For more information on attractions, hotels, and other points of interest, please visit the Santa Clara Chamber of Commerce and Convention-Visitors Bureau website.

Last updated: 5/10/2013 9:18:56 AM