City of Santa Clara : Contact Information

Code Enforcement Contact Information

Telephone numbers are answered by personnel, or have voice mail available; those marked with an asterisk (*) are answered weekdays only. (All numbers listed are in the 408 area code.) For General Inquiries about Code Enforcement, please call (408) 615-2460*.

Specific Complaint	Department/Agency Responsible	Phone Number
Abandoned vehicles	Police	(408) 615-4778
Animal control: dogs running at large (daytime), licensing and vaccination of dogs, dead or injured animals	Silicon Valley Animal Control Authority	(408) 764-0344
Animal control: barking dogs, poisoning of animals, possession of fighting animals	Police/Dispatch	(408) 615-5580 (24 hr.)
Animals: too many, unsanitary conditions	Silicon Valley Animal Control Authority	(408) 764-0344
Buildings, dangerous or substandard	Planning & Inspection	(408) 615-2440*
Car canopy front yard	Planning & Inspection	(408) 615-2460*
Door to door solicitation without a permit	Police/Dispatch	(408) 615-5580 (24 hr.)
Fire hazards Emergency	Fire	(408) 615-4970* 9-1-1 (24 hr.)
Garbage - illegal dumping	Planning & Inspection Street	(408) 615-2460* (408) 615-3080*
Garbage - overflowing containers (residential)	Planning & Inspection	(408) 615-2460* (408) 615-3080
Garbage - overflowing dumpsters at restaurants or grocery stores	County Health Department	(408) 299-6060* (408) 615-3080
Garbage - overflowing dumpsters at apartments	Planning & Inspection Street	(408) 615-2440* (408) 615-3080*
Garbage cans not returned to side or back yard after pick-up	Street	(408) 615-3080*
Graffiti Graffiti Watch Hotline	Street Police	(408) 615-3080* (408) 241-9495
Hazardous Waste - Residential Commercial/Industrial Emergency (residential, commercial/industrial)	Countywide HHW Street Fire Fire	(408) 299-7300 (408) 615-3080* (408) 615-4960* 9-1-1 (24 hr.)
Home Business Complaints or questions	Planning & Inspection	(408) 615-2460*
Illegal Dumping - Private Property	Planning	(408) 615-2440*
Noise abatement After work hours	Planning & Inspection	(408) 615-2460* (408) 615-5580 (24 hr.)
Odors, chemicals or smoke Natural gas	Fire Fire - Emergency PG&E - Non-Emergency	(408) 615-5580 (24 hr.) 9-1-1 (24 hr.) 1-800-743-5000
Shopping carts, abandoned	Street	(408) 615-3080*
Signs, illegally posted	Street Planning & Inspection	(408) 615-3080* (408) 615-2460*
Smoking complaints	Fire	(408) 615-4970*
Storm drains - illegal dumping After work hours	Street Fire	(408) 615-3080* (408) 615-5580 (24 hr.)
Street trees - trimming or removal	Street	(408) 615-3080*
Substandard Housing	Planning & Inspection	(408) 615-2440*
Trees in power lines After work hours	Electric/Silicon Valley Power	(408) 615-5600* (408) 615-5640 (24 hr)
Trees - Private Property	Planning	(408) 615-2460*
Trees - Public Right of Way	Street	(408) 615-3080*
Vegetation blocking sidewalk, obstructing signs, or obstructing vehicle sight lines	Engineering	(408) 615-3000*
Vehicles, illegally parked on private property	Police	(408) 615-4778
Vehicles, illegally parked on public streets	Police	(408) 615-5580 (24 hr.) (408) 615-4778
Weed abatement	Fire	(408) 615-4970*
Zoning Ordinance questions	Planning & Inspection	(408) 615-2460*
Other (for referral to the correct department)	City Manager's Office Complaint Ombudsman	(408) 615-2219*

Code enforcement complaints for City departments can also be submitted via email. Make sure to provide sufficient detail and your name and telephone number so that we can contact you if we need more information. Email is monitored on weekdays.

Last updated: 9/13/2012 3:35:30 PM