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Change to VTA's Monthly Bus Passes
Posted Date: 5/16/2012

Dear VTA Community Partner:

As you know, VTA is transitioning to Clipper and will no longer accept monthly paper passes and RTC stickers as valid fare media on July 1, 2012. Current VTA riders who use these paper monthly passes and stickers are being urged to use Clipper now.

Clipper is a regional transit "smart" card that keeps track of passes, discount tickets, and cash value and is accepted on SF Muni, BART, AC Transit, Caltrain, Samtrans, Golden Gate Transit and Ferry, and now, VTA.

As of July 1, 2012, VTA will discontinue the retail sale of paper monthly passes (and Senior/Disabled stickers) and will transition all monthly pass customers onto Clipper. With this transition, VTA's current network of consignees will mostly be replaced by the Walgreens drug store chain, and passes for June will be the last paper passes that VTA riders will receive.

With this letter, VTA has provided you with printed material to post or distribute to customers or interested parties informing them of these changes. This material will provide customers with a brief explanation about the Clipper program, and more importantly, direct them to locations and retail outlets where they can obtain Clipper. We hope these materials will assist you and minimize the impact to you and your community.

For additional information about Clipper please visit www.clippercard.com or
www.vta.org/clipper. For any other questions or concerns, you may contact VTA directly at (408) 321-2300 or via email through customer.service@vta.org. Thank you again for your support of public transportation in Santa Clara County.

Sincerely,
Dino Guevarra
Manager, Market Development