| Examples |
| |
| Building Inspection & IVR System
Examples |
| |
| 1. To schedule an inspection: |
- Press 1 from the main menu
- Enter permit #, Phone #, Inspection Code when prompted
by the IVR system
- Press 1 to schedule inspection
- Enter morning or afternoon inspection or no preference.
(Note: Morning or afternoon inspection cannot be guaranteed.)
- The IVR host will verify your input and inform you that
your inspection has been scheduled for the next working
date.
- Press * to schedule another inspection on the same permit
number.
- Press # to enter another permit number.
|
| |
| 2. To cancel an inspection: |
- Press 1 from the main menu
- Enter permit number
- Press 2 to cancel inspection
- Follow the same procedure as scheduling an inspection.
Cancellations must be called in prior to 7:00 a.m. on the
scheduled inspection date. Cancellations after that time
should be called into the office at 408-615-2440 during
working hours ASAP. If inspector was sent to the field prior
to receiving the cancellation, a re-inspection fee may be
assessed.
|
| |
| 3. To get inspection results: |
- Press 1 from the main menu
- Enter permit number
- Press 3 to get inspection results
- Press 1 to hear the last 10 inspection results
- Press 2for a particular inspection by date
- Enter date in the form MMDDYYYY. February 2, 1999 would
be entered as 02021999.
- Press 3 for a particular inspection by code
- Press 4 for a particular inspection date
- Enter inspection code
|
| |
| 4. To check Plan Review status: |
- Press 2 from the main menu
- Enter permit number, verify address when prompted by the
IVR System
- After listening to Plan Review Status select another of
the IVR optional activities or end the call.
|
| |
|
|
| |
| |
| |
| |
| |
| |
| |
Bookmark & Share
RSS
RSS