Stay parked in your vehicle and have Library holds brought outside with our Car Pick Up & Go service. We recommend this option for those who prefer not to enter the building or have difficulty standing in the lobby service line.

Just place your holds, wait for your pickup notice, and then book an appointment during our Car Pick Up & Go service hours.

Car Pick Up & Go Hours

Monday: 10 a.m. - 2 p.m.
Tuesday: 10 a.m. - 2 p.m.
Thursday: 10 a.m. - 2 p.m.

Car Pick Up & Go Process

1. Place your hold (max 10 items per card) on our Library Catalog. (Need help? Watch this tutorial!)
2. Wait for the email notification when your item is Ready for Pickup.
3. Book an Appointment for Car Pick Up & Go.
4. Park your vehicle in one of the designated spaces on the east side of Central Park Library. Refer to this map for the location of the Car Pick Up & Go parking spaces.
5. Call the number on the sign in front of your parking space.
6. Tell Library staff your Space Number, Name, and Library Card Number.
7. Stay in your vehicle and wait for Library staff to bring your items to you. Be sure to have your trunk unlocked or open.

Returns are being accepted at the Central Park Library’s bookdrop 24 hours a day, 7 days a week.

*All Library returns will be quarantined for 96 hours. Your items will not be checked in right away. Please wait at least 96 hours to verify that your items have been removed from your account.

Questions?

For help with library services, online materials or general information contact Reference at 408-615-2900, Monday through Saturday from 10 a.m. to 2 p.m. and from 3 p.m. to 7 p.m. on Wednesday.

In addition, our library offers our community the ability to contact librarians through email for their information or research needs. Please reach out to us at librarians@santaclaraca.gov

If you wish to renew your library materials or have questions about your library account please contact Customer Service at 408-615-2970, 10 a.m. to 2 p.m. Monday through Saturday and from 3 p.m. to 7 p.m. on Wednesday.