Permit Center

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Thanksgiving Day Holiday Closure

Most City Hall offices, including the Permit Center, will be closed on Thursday, November 28, 2024, as well as Friday 29, 2024 in observance of the Thanksgiving Day holiday. Emergency services will continue 24 hours a day, 7 days a week. For more information, please visit the Holiday Closures webpage.

Skip the line, make an appointment.

Walk-ins are also welcome, though wait times may vary. Virtual and in-person appointments are available for over-the-counter services. If you would like to schedule an over-the-counter appointment for reviews or questions related to an active Building permit application, please contact your assigned plan checker directly.

Schedule a Building appointment

Permitting Online Portal

Submit for permits, resubmit, submit revisions/deferred submittals, check status, and pay fees via the

Permitting Online Portal

See the Permitting Online Portal User Guide for instructions.

To schedule an appointment for Building, Planning and Public Works staff to answer general questions or assist with submitting applications related to development.
Submit an application through the Permitting Online Portal. For application submittals, appointments provide an additional service for those having questions through the submittal process.
To schedule a temporary power disconnect / reconnect with Silicon Valley Power.

General Questions & Information

Service	Contact Info	Information
BUILDING SERVICES	Schedule an Appointment Contact 408-615-2440 building@santaclaraca.gov Building Permit See Building Division for application, inspection, and other permitting needs and information BUILDING OFFICIAL Armand Lobao alobao@santaclaraca.gov	Building Services provides inspections after a building permit has been issued for building construction to ensure compliance with approved plans. Inspection services are provided for new residential, commercial and industrial buildings, as well as building additions, remodels, repairs and changes in use.
PLANNING SERVICES	Schedule an Appointment Contact 408-615-2450 planning@santaclaraca.gov Planning Permit See Planning Permit or Entitlement Application Process for submission information.	Planning Service includes providing public information (e.g., Zoning Code requirements for new development, information about pending applications for new projects) and processing of Planning permit applications. We can provide these services remotely, including submittal of new applications for planning permits. Please contact us for more information.
HOUSING & COMMUNITY SERVICES	Contact 408-615-2490 communityservice@santaclaraca.gov	The Housing & Community Services Division administers the City’s affordable housing programs and is responsible for identifying affordable housing development opportunities in Santa Clara. Please contact this Division if you are interested in undertaking an affordable housing development within Santa Clara or are seeking information on programs or services currently available for Santa Clara residents.
PUBLIC WORKS SERVICES	Schedule an Appointment Contact 408-615-3000 engineering@santaclaraca.gov Public Works Permit applications may be submitted by email to engineering@santaclaraca.gov	The Department of Public Works manages the City’s Street Encroachment Permit Program, reviews/approves Public Improvement Plans, Subdivision Maps, and Title Documents, provides feedback to Planning Services on requirements on new entitlements, and provides inspection services for construction work in City streets. Please visit the Engineering Permits webpage for Encroachment Permits, Special Transportation Permits, Minor Encroachment Permits for POD/bins and further Public Works Permit information.
SILICON VALLEY POWER	Contact 408-615-6600 info@siliconvalleypower.com	Silicon Valley Power (SVP) is the not-for-profit municipal electric utility owned and operated by the City of Santa Clara. Please contact SVP if you have questions about any of our services and programs, including SVP Fiber Enterprise (dark fiber services) or are currently working with SVP staff on your development projects. The SVP customer development staff which supports housing and other development will be working remotely using VPN access and have the ability to participate on web based teleconferencing services such as WebEx and Zoom. SVP will continue to support pdf submittals. Customers should contact SVP via email for more information on our development services and programs.
FIRE PERMITS	Contact 408-615-4970 crrd@santaclaraca.gov Fire Permits See Fire Permits and Guidelines for submission information.

About the Permit Center

The Permit Center is located in City Hall, 1500 Warburton Ave., Santa Clara. The Center was designed with a vision of customer service, focused in a single location, combined with highly trained employees, advanced technology, and a constantly improving review and approval process. See permit information, information and guidelines for more details. Santa Clara serves a broad range of customers in the permitting process, from homeowners and contractors with small additions, to developers and businesses with large and very complex projects. The Permit Center has been designed to serve all our customers with any size project and a variety of service needs.

Comments and Suggestions: Forms can be obtained from the receptionist's counter or email us at permitcenter@santaclaraca.gov

Permit Center Customer Service

Phone: 408-615-2420
Fax: 408-241-3823
Email: permitcenter@santaclaraca.gov

The Permit Center is open Monday through Friday, 8 a.m. to 5 p.m. It is strongly recommended that you schedule an appointment for in-person services as walk in services might be limited and could increase wait times.

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Last Updated:

11-12-2024