City of Santa Clara
MenuCode Enforcement Contact Information
Multiple departments and divisions within the City have their own Code Enforcement teams that respond to concerns about possible code violations throughout the City. The MySantaClara app is the best way to report an issue. MySantaClara is a valuable tool for residents to report matters to the City of Santa Clara, such as sidewalk repair, pothole, tree maintenance, graffiti, etc.
In an emergency, dial 9-1-1. For non-emergency situations, call the Police Department at 408-615-5580.
Below is a contact list, those marked with an asterisk (*) are answered weekdays only.
| Specific Complaint | Department/Agency Responsible |
Phone Number |
|---|---|---|
| Abandoned vehicles | Police | 408-615-4778 |
| Animal control: dogs running at large (daytime), licensing and vaccination of dogs, dead or injured animals | Silicon Valley Animal Control Authority | 408-764-0344 |
| Animal control: barking dogs, poisoning of animals, possession of fighting animals | Police/Dispatch | 408-615-5580 (24 hr.) |
| Animals: too many, unsanitary conditions | Silicon Valley Animal Control Authority | 408-764-0344 |
| Buildings, dangerous or substandard |
Community Development | 408-615-2440* |
| Car canopy front yard | Community Development | 408-615-2460* |
| Complaint Ombudsman |
City Manager's Office |
408-615-2210* |
| Door to door solicitation without a permit | Police/Dispatch | 408-615-5580 (24 hr.) |
| Fire hazards Emergency |
Fire | 408-615-4970* 9-1-1 (24 hr.) |
| Garbage - illegal dumping | Community Development Street |
408-615-2460* 408-615-3080* |
| Garbage - overflowing containers (residential) | Community Development | 408-615-2460* 408-615-3080 |
| Garbage - overflowing dumpsters at restaurants or grocery stores | County Health Department | 408-299-6060* 408-615-3080 |
| Garbage - overflowing dumpsters at apartments | Community Development Street |
408-615-2440* 408-615-3080* |
| Garbage cans not returned to side or back yard after pick-up | Street | 408-615-3080* |
|
Graffiti |
Street Police |
408-615-3080* 408-241-9495 |
| Hazardous Waste - Residential Commercial/Industrial Emergency (residential, commercial/industrial) |
Countywide HHW Street Fire Fire |
408-299-7300 408-615-3080* 408-615-4960* 9-1-1 (24 hr.) |
| Home Business Complaints or questions | Community Development | 408-615-2460* |
| Illegal Dumping - Private Property | Planning | 408-615-2460* |
| Noise abatement After work hours |
Community Development | 408-615-2460* 408-615-5580 (24 hr.) |
| Odors, chemicals or smoke Natural gas |
Fire Fire - Emergency PG&E - Non-Emergency |
408-615-5580 (24 hr.) 9-1-1 (24 hr.) 1-800-743-5000 |
| Shopping carts, abandoned | Street | 408-615-3080* |
| Signs, illegally posted | Street Community Development |
408-615-3080* 408-615-2460* |
| Smoking complaints | Fire | 408-615-4970* |
| Storm drains - illegal dumping After work hours |
Street Fire |
408-615-3080* 408-615-5580 (24 hr.) |
| Street trees - trimming or removal | Street | 408-615-3080* |
| Substandard Housing | Community Development | 408-615-2440* |
| Trees in power lines After work hours |
Electric/Silicon Valley Power | 408-615-5600* 408-615-5640 (24 hr) |
| Trees Removal Permit | Planning | 408-615-2450* |
| Trees - Public Right of Way | Street | 408-615-3080* |
| Vegetation blocking sidewalk, obstructing signs, or obstructing vehicle sight lines | Engineering | 408-615-3000* |
| Vehicles, illegally parked on private property | Police | 408-615-4778 |
| Vehicles, illegally parked on public streets | Police | 408-615-5580 (24 hr.) 408-615-4778 |
| Weed abatement | Fire | 408-615-4970* |
| Zoning Ordinance questions | Community Development | 408-615-2450* |
| Other (for referral to the correct department) | City Manager's Office Complaint Ombudsman |
408-615-2210* |
Last Updated:
04-11-2023