Frequently Asked Questions

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  • How do I submit a public records request?

    To Request Police Department Public Records not available Online

    • Crime Reports (e.g. crime report, domestic violence, arrest report, calls for service, etc.), submit a request via the Police Public Records Request Online Portal
    • Vehicle Accident Reports can be obtained online, in-person, via fax, U.S. Mail or through a third-party vendor. Complete details are available online
    • For any Police records not included above, submit a request via the Police Public Records Request Online Portal
    • For Public Records Requests from other City Departments or access archives of requests received, learn more online

    For inquiries, contact the Records Unit at 408-615-4700 or via email at records@santaclaraca.gov

  • Can the City Attorney advise citizens in legal matters?

    No. The City Attorney cannot provide legal advice to private citizens. However, the following organizations in Santa Clara County may be helpful to citizens in seeking legal representation and/or answers to general legal questions:

    • Santa Clara County Bar Association
      Lawyer Referral
      669-302-7803
      www.sccba.com
    • Project Sentinel
      Landlord/Tenant Mediation
      408-720-9888
    • Superior Court of California, County of Santa Clara
      Self-Help Center
      408-882-2926
      www.scselfservice.org

     

  • How do I file a claim against the City of Santa Clara?

    Claim forms and instructions are available online and from the City Clerk’s Office, 408-615-2220, 1500 Warburton Avenue, Santa Clara, California 95050. The claim form must be filed with the City Clerk’s Office within six (6) months from the date of the incident. The City Clerk’s Office will forward the claim form to the City Attorney’s Office. All claims are administered by the City Attorney’s Office and the City’s Third Party Administrator.
  • How do I appeal an Administrative Citation?

    Any person disputing an administrative citation may contest the citation by completing a “Request for Hearing Form” and filing the form within thirty (30) days from the date of issuance of the citation at the City Clerk’s Office, 1500 Warburton Avenue, Santa Clara, California 95050.

    Appeal forms may be obtained:
    Online,
    • By calling 408-615-2220 and asking that a “Request for Hearing Form” be sent to you, or 
    • In person at the City Clerk’s Office, 1500 Warburton Avenue, Santa Clara, California 95050.

    If applicable, any person may also submit a Request for Financial Hardship Waiver Form


  • Where do I file a small claims court action?

    Superior Court
    191 N. First St.
    San Jose, CA 95113
    408-882-2100
  • How can I receive a copy of a particular Santa Clara Municipal Code section?

    A copy of a particular section may be obtained from the City Clerk’s Office, 1500 Warburton Avenue, Santa Clara, California 95050, 408-615-2220. The Santa Clara Main Library also maintains a copy of the City Code for review. If you wish to, review the City Code online.

Last Updated:
07-23-2015