Rules, Rates, and Fees

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Here you will find the rules, regulations, rates and fees adopted by the Santa Clara City Council. These rules and regulations govern the manner in which the City's municipal utilities conduct business.

Rules and Regulations

Utility Billing (PDF)
Contents include billing-related items in common with all Santa Clara utilities such as application for utility service(s), establishment of credit, utility payment requirements, disconnection for non-payment and access to utility equipment.

Water Utility (PDF)
Contents include items specific to the water utility such as the application for new or temporary water service, backflow prevention devices, water equipment access requirements, service connections and meters, automatic fire service, fire hydrants, and recycled water use.

Electric Utility (PDF)
Contents include items specific to the electric utility such as details of standard service requirements, special service contracts, developers requirements, responsibility for protective devices, and customer-owned distributed generation.

Other Standards

UG1000 - Installation of Underground Substructures by Developers (PDF)
This standard is intended for use by developers, contractors under contract to the City of Santa Clara, and City forces. It provides specific details and requirements for the installation of underground electric substructures for electric power system projects.

SVP Standard S-0053 Facility Connection Requirements (PDF)
Technical interconnection requirements for third parties and/or customers (Applicant) requesting interconnection to Silicon Valley Power (SVP) facilities at voltages greater than 12kV. Note that SVP, pursuant to SVP City of Santa Clara Rules and Regulations, cannot allow interconnection of Applicant facilities to its 230kV or 115kV transmission facilities.

Residential Electric Service Requirements (PDF)
These general guidelines will assist you in installing or upgrading electric service in the City of Santa Clara. In addition to SVP's requirements, the City of Santa Clara Building Department's requirements must be met.