SB272

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Senate Bill 272

Approved on October 11, 2015, adds a section to the California Public Records Act requiring local agencies to create a catalog of Enterprise Systems by July 1, 2016 with annual updates.

Enterprise System

A software application or computer system that collects, stores, exchanges and analyzes information that the agency uses that is both of the following:

  • A multi-departmental system or a system that contains information collected about the public.
  • A system that serves as an original source of data within an agency

An Enterprise System does not include any of the following:

  • Information Technology security systems, including firewalls and other cybersecurity systems.
  • Physical access control systems, employee identification management systems, video monitoring and other physical control systems.
  • Infrastructure and mechanical control systems, including those that control or manage street lights, electrical, natural gas or water or sewer functions.
  • Systems related to 911 dispatch and operation or emergency services. Systems that would be restricted from disclosure by Section 6254.19.
  • The specific records that the information technology system collects, stores, exchanges or analyzes.

Requirements

1. Create a catalog of enterprise systems, containing:

  • Current system vendor
  • Current system product
  • System’s purpose
  • A description of categories or types of data
  • The department that is the prime custodian of the data
  • The frequency that system data is collected
  • The frequency that system data is updated

2. To make the catalog publicly available upon request
3. To post the catalog in a prominent location on the agency’s website

Exception

If the public interest served by not disclosing the information described clearly outweighs the public interest served by disclosure, the local agency may instead provide a system name, brief title or identifier of the system.

Catalogue

Catalogue of Enterprise Systems used by the City of Santa Clara
Product Vendor Purpose Data Category Custodian Collection Frequency Update Frequency
Granicus - Legistar and Video Services Granicus Agenda creation and management, web based meetings access and streaming video to the public. Agenda Management City Clerk
As Needed As Needed
Lucity
Central Square Customer requests and work orders Asset Management Info Tech Daily Daily
Sharepoint - CSI Microsoft Intranet Employee Collaboration Info Tech As Needed As Needed
PeopleSoft Enterprise Financial Management Oracle America Inc. Financial management - Accounts Payable, Purchasing, Inventory, General Ledger, Accounts Receivable, Billing Financial System Finance As Needed As Needed
Questica Budget Questica Financial management - Budget Preparation Financial System Finance As Needed As Needed
Open Book Questica Public Accessibility to City's Financial data Financial System Finance As Needed As Needed
HdL Prime HdL
Manage Business Tax for the city Financial System Finance Daily Daily
Enterprise GIS (ArcGIS) ESRI Mapping of relational geospatial data. Geographic Information Systems Info Tech As Needed As Needed
Insight Applicant Tracking (Neogov) Neogov Applicant & Volunteer tracking Human Resources Human Resources As Needed As Needed
PeopleSoft Enterprise Human Capital Management System Oracle America Inc. Human Resources management and Payroll Human Resources Finance As Needed As Needed
Vector LMS Target Solutions Citywide Learning Management System Human Resources Human Resources As Needed As Needed
Sierra Innovative Interfaces Inc. Library Patron and Inventory Management Library Catalog Library As Needed As Needed
Docusign  Docusign  Electronic Signatures Other City Clerk As Needed As Needed
Professional Electronic Filing System NetFile Campaign Finance and Conflict of Interest Forms, Electronic Filing Other City Clerk As Needed As Needed
Civic Platform Accela, Inc. Collects customer information, code Enforcement and permit fees Citywide. Also hosts a portal for Help Your Neighbor Donations. Permitting Community Development Daily Daily
Next Request CivicPlus Public Portal for receiving, monitoring and posting Public Records Act Requests Records Management City Clerk As Needed As Needed
Laserfiche Rio Laserfiche Enterprise document management, public facing forms portals used for various departments  e.g. Community Document Management Development Emergency Rental Assistance program. Records Management and Retention City Clerk As Needed As Needed
Active.net The Active Network Inc Recreation class and facilities scheduling Recreation Software Parks & Rec As Needed As Needed
Harris NorthStar Harris Computer Systems Utility Billing System (Electric, Water/Sewer and trash) Utility Billing Finance As Needed As Needed
Field Collection System (FCS) Itron Meter Reading System Utility Billing Finance As Needed As Needed
Accela CRM Accela, Inc. Citizen Request (Website Mobile App & 311) WebSite City Manager, Info Tech As Needed As Needed
GovAccess Content Management System Granicus City Websites WebSite Info Tech As Needed As Needed
SiteImprove SiteImprove Ltd Website Monitoring WebSite Info Tech As Needed As Needed
Open Town Hall OpenGov Online Public Engagement WebSite City Manager As Needed As Needed
Vector LMS Vector Solutions Learning Management System for citywide training needs WebSite Human Resources As Needed As Needed
MICC Contact Center Mitel Call center & IVR  Utility Billing Finance  As Needed  As Needed
Q-Matic Experience Cloud Q-Matic Appointment Scheduling  and Queue management for the Permit Center Permitting Community Development As Needed As Needed
Placer.ai Placer.ai Location/Foot Traffic Analysis Recreation Software Parks & Rec As Needed As Needed
SolarApp+ NREL Creation of Solar Permit applications Permitting Community Development As Needed As Needed
Legal Case Management Advologix  Centralized management of legal cases Other City Attorney As Needed As Needed
e-Builder Trimble Construction Project Management Other Electric  As Needed As Needed
Last Updated:
07-22-2024