Police Department

Community Policing

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2 officers on bicyclesPhilosophy
A philosophy and an organizational strategy that promotes police/community partnerships and problem-solving strategies.

Partnership in Responsibility
The entire community is responsible for public safety—not just the police.
Community policing recognizes a shared responsibility and connection between the police and community making Santa Clara a safer, more livable city.

Problem-Solving
Police Officers are encouraged to become familiar with the community, listen to citizens' concerns and assist them with problem-solving. Problem-solving strategies are used by the community and the police to develop customized responses to problems. Problems are addressed with a four step process:

  • Scanning: Problems are identified
  • Analysis: Questions are asked to learn everything possible about the problem
  • Response: Based on careful analysis, a custom made response to the problem is tried
  • Assessment: The response is evaluated to see if the problem was solved

Police Role
Community Policing shifts the role of the Police Officer from incident-driven law enforcer to problem solver and facilitator. Enforcement tactics are not eliminated, rather the tools available to officers are greatly expanded.

Definition
Community Policing is a philosophy, management style, and organizational strategy that promotes pro-active problem-solving. Community Policing promotes police/community partnerships to address the causes of crime and the fear of crime. Community Policing works to enhance public safety and improve the quality of life within the community.

Last Updated:
01-08-2018