Traffic Signal Outage/Problems

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What to Do When a Traffic Signal is not Working

  1. Come to a complete stop.
  2. Proceed as you would at a 4-way stop.
  3. When two or more vehicles approach an intersection from different roadways at the same time, the driver of the vehicle on the left should yield the right-of-way to the vehicle on his or her immediate right.

Report a Traffic Signal Outage or Problem

To report a problem with the operation of a Santa Clara traffic signal, such as not detecting vehicles, timing issues, flashing red, an indication being out, pedestrian push buttons not working, etc., please submit a request online, or through the MySantaClara app. You can also call 408-615-3000 or send an email to engineering@santaclaraca.gov during regular business hours (Monday to Friday, 8am-5pm). At all other times, please call 408-615-5640. 

Who to Contact in Neighboring Cities

AGENCY/CITY

TELEPHONE

EMAIL ADDRESS OR WEBSITE
Caltrans

  415-330-6500 

https://csr.dot.ca.gov/

Cupertino

408-777-1366

traffic@cupertino.org

City of Cupertino Traffic Directory

San Jose

408-794-1900

traffic.signals@sanjoseca.gov

City of San Jose Traffic Webpage

Saratoga

408-868-1239

www.saratoga.ca.us
Sunnyvale

408-730-7415

City of Sunnyvale Traffic Webpage

County of Santa Clara

408-494-2700

County of Santa Clara Traffic Webpage

 

Last Updated:
01-11-2023