City of Santa Clara
MenuTraffic Signal Outage/Problems
What to Do When a Traffic Signal is not Working
- Come to a complete stop.
- Proceed as you would at a 4-way stop.
- When two or more vehicles approach an intersection from different roadways at the same time, the driver of the vehicle on the left should yield the right-of-way to the vehicle on his or her immediate right.
Report a Traffic Signal Outage or Problem
To report a problem with the operation of a Santa Clara traffic signal, such as not detecting vehicles, timing issues, flashing red, an indication being out, pedestrian push buttons not working, etc., please submit a request online, or through the MySantaClara app. You can also call 408-615-3000 or send an email to engineering@santaclaraca.gov during regular business hours (Monday to Friday, 8am-5pm). At all other times, please call 408-615-5640.
Who to Contact in Neighboring Cities
AGENCY/CITY |
TELEPHONE |
EMAIL ADDRESS OR WEBSITE |
---|---|---|
Caltrans |
415-330-6500 |
https://csr.dot.ca.gov/ |
Cupertino |
408-777-1366 |
|
San Jose |
408-794-1900 |
|
Saratoga |
408-868-1239 |
www.saratoga.ca.us |
Sunnyvale |
408-730-7415 |
|
County of Santa Clara |
408-494-2700 |
Last Updated:
01-11-2023