To Request Police Department Public Records not available Online

• Crime Reports (e.g. crime report, domestic violence, arrest report, calls for service, etc.), submit a request via the Police Public Records Request Online Portal
• Vehicle Accident Reports can be obtained online, in-person, via fax, U.S. Mail or through a third-party vendor. Complete details are available online
• For any Police records not included above, submit a request via the Police Public Records Request Online Portal
• For Public Records Requests from other City Departments or access archives of requests received, learn more online

For inquiries, contact the Records Unit at 408-615-4700 or via email at records@santaclaraca.gov

If your vehicle has been towed in Santa Clara by a Santa Clara City Police Officer or Community Service Officer your vehicle will be at one of the following locations:

Lima Towing	Unique Towing
3591 Thomas Rd. Santa Clara, Ca 95054      408-986-8267	416 Aldo Ave. Santa Clara, Ca 95054 408-249-5253

• Valid vehicle registration. Contact the California Department of Motor Vehicles if you have questions regarding your vehicle’s registration at:

Santa Clara DMV
3665 Flora Vista Ave.
Santa Clara, Ca 95051
800-777-0133
https://www.dmv.ca.gov/portal/vehicle-registration/

• The registered owner along with a copy of their valid driver’s license
  • If the registered owner does not have a valid driver license, please submit a Vehicle Release Authorization form along with a copy of a valid driver’s license for the individual who has been designated as authorized to obtain the vehicle on behalf of the registered owner
    
    
• A completed Vehicle Release Authorization form from the Santa Clara Police Department
  
  
• Payment (cash or check). The fees are determined according to the City of Santa Clara’s Municipal Fee Schedule

How can the above items be submitted? 

• In person at the Santa Clara Police Department, located at 601 El Camino Real in Santa Clara. There is no fee for this service; or,
  
  
• Vehicle Release Request Online from Lexis Nexis Risk Solutions. There is a nominal fee for this service.

 What happens after the above items are submitted?

• The Santa Clara Police Department will review the submitted materials to determine if the vehicle is eligible for release
  • If approved, the registered owner will receive an email with added details about how to acquire the vehicle from the tow company
  • Each case is unique in its own way. If the vehicle is not currently eligible for release, an explanation will be provided along with further instructions (if applicable)

To speak with a member of our staff, call the Santa Clara Police Department at 408-615-4700.

Noise disturbances are regulated in Santa Clara by the Santa Clara Municipal Code and California Penal Code. These violations can be enforced by a citation and/or arrest at the discretion of any police officer. Please refer to the following municipal codes and penal codes for exact definitions, phrasings and times:

S.C.M.C. 9.10.040 – Noise and sound regulation in residential, commercial and industrial areas must commence and end at the following times:
Residential – Commence at 7:00 AM and end at 10:00 PM.
Commercial – Commence at 7:00 AM and end at 10:00 PM.
Industrial – Anytime day or night

S.C.M.C. 9.10.230 - No person shall engage or authorize others to engage in construction of any building or related road or walkway, pool or landscape improvement, or in construction operations related thereto, including delivery of construction materials, supplies, or improvements on or to a construction site within three hundred (300) feet of any residentially zoned property except within the hours of 7:00 A.M. to 6:00 P.M. following on weekdays other than holidays, Monday through Friday, inclusive; and within the hours of 9:00 A.M. to 6:00 P.M. following, inclusive, on any Saturday which is not a holiday. A holiday, for the purpose of this section, is each day or part thereof upon which any of the following holidays are observed pursuant to California law:

1. January 1st.
2. The third Monday in January (Martin Luther King, Jr., Day).
3. The third Monday in February.
4. The last Monday in May.
5. July 4th.
6. The first Monday in September.
7. The Thursday in November appointed as Thanksgiving Day and the day immediately following.
8. December 25th.

No such work is permitted on such holidays. (Ord. 1549 § 1, 7-15-86; Ord. 1556 § 1, 9-16-86. Formerly § 18-32.3).
PC 415(2) – Any person who maliciously and willfully disturbs another person by loud and unreasonable noise.

If you have questions regarding these violations and wish to speak to a police officer, contact the SCPD front desk at 408-615-4700. The SCPD front desk is open from 7:00 AM to 6:00 PM, seven days a week.

If at any time you need a police officer to respond and address one of these violations in person, please contact our non-emergency line at 408-615-5580. Our non-emergency is available 24 hours a day, seven days a week.